Customer Service Representative/sales Support

2 weeks ago


Middlesbrough, United Kingdom Si Recruitment Limited Full time

We're seeking a Customer Service Representative to join the sales team at a busy manufacturing company in Middlesbrough.

You'll receive training on their in-house MIS system and play a key role in completing tasks assigned by the Office Manager.

We're looking for someone who is a team player and proactive.

**Responsibilities**:

- Works in a busy office, managing daily tasks and prioritising workloads
- Processes customer orders
- Deals with incoming and outgoing calls
- Provides customers with excellent service using a polite and professional telephone manner
- Educates customers on available products and services
- Assists the busy team with general administration tasks
- Liaises with customers to provide delivery information
- Manages all outgoing post
- Supports the sales team by sending out provided information to customers
- Checks inventory to update customers.

**Requirements**:

- 2 Years administration experience
- Excellent telephone manner

Desired:

- Customer Service experience
- Order processing experience
- Previous work in manufacturing office
- Business Admin NVQ Level 2 +

For more information please contact Emily Watson from the Middlesbrough Office.

INDADM

**Job Types**: Full-time, Permanent

Pay: £24,000.00 per year

Work Location: In person

Reference ID: 22272



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