Customer Service Administrator
7 days ago
**Are you looking for a great 12 weeks temporary customer service role M-F 8.30am -5pm.Immediate interviews**
**A fantastic opportunity for an experienced positive & creative office based Customer Service Support Administrator to join our friendly dynamic team. Due to ambitious growth plans we are now seeking to recruit an experienced Customer Service / Administrator, with a call centre customer service or office administrative background with good knowledge of Microsoft office packages including excel.**
**Role & Responsibilities**:
- To process orders accurately and with 100% fulfilment where possible ensuring all deadlines are me
- Deal with customer requests - line forms, images, specs, QA requirements, data analysis
- Ensuring customers re work requirements are met and communicated to the relevant departments
- Input and manage monthly forecasting, liaising with merchandising on a regular basis
- Attend meetings with customers to discuss stock levels, future buy availability and service efficiency
- Handling customer queries - delivery discrepancies, price queries and other account queries
- Ensuring backorders are completed on a weekly basis and orders are updated accordingly
- Work as part of a team & support colleagues where possible, provide holiday cover
- Provide excellent customer service at all times
- Processing of reports to ensure orders have been processed accurately and with 100% fulfilment where possible
**Key Skills**:
- Have excellent communication and customer service
- Coping well under pressure
- Have excellent computer skills (knowledge of Microsoft office & excel are essential )
- Be able to take ownership of their own workload
- Have time management skills
- Be able to work on own initiative and as part of a team
- Problem analysis and problem solving
**Job Types**: Full-time, Permanent, Temporary contract
**Salary**: From £10.50 per hour
**Benefits**:
- Casual dress
- Company events
- Company pension
- Discounted or free food
- Employee discount
- Free parking
- Gym membership
- On-site parking
- Referral programme
- Wellness programme
- Work from home
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Loyalty bonus
- Performance bonus
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (required)
- Administrative: 1 year (required)
Work Location: One location
-
Customer Service Administrator
5 days ago
Stoke-on-Trent, United Kingdom H2 CONSULTANCY LTD Full time**Customer Service Administrator** Are you looking to grow your customer service career? Are you looking for a business excited to support you with this? We have the pleasure of supporting a UK manufacturing business with the recruitment of a **Customer Service Administrator** for a long established and growing business operating within the...
-
Customer Service Administrator
3 days ago
Stoke-on-Trent, United Kingdom Workstreet Full time**Customer Service Administrator -Stoke** **Immediate start** **5 days a week Monday to Friday 8.30am to 17.30pm**: - **£21,500 to 22,000 Basic per annum Negotiable**: - **Excellent company benefits **Based at the Stoke location as a customer service administrator you will be a key member of a small but busy Office, acting as first point of contact for...
-
Customer Service Administrator
3 days ago
Stoke-on-Trent, United Kingdom Brampton Recruitment Full timeOur client is a global company based in the heart of Stoke on Trent. They are looking for a Customer Service Administrator to join their team. **Job Description**: - As the Customer Service Administrator, you will be responsible for the management of customer accounts, including order processing, credits, debits, and query resolution - Internal Account...
-
Customer Service Administrator
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom CV-Library Full timeJob Title:Customer Service AdministratorAbout the Role:We are seeking a Customer Service Administrator to provide administrative support and liaise with multiple departments.This role offers the opportunity to be at the heart of a fast-paced and collaborative environment, providing essential support across various departments.The ideal candidate will be...
-
Customer Service/ Administrator
7 months ago
Stoke-on-Trent, United Kingdom Uniting People Full time**Customer Service Advisor and Administration** **Stoke-on-Trent** **Full Time/Permanent** We are recruiting for a vibrant and fast-paced team who specialise within Customer Service and Administration. You will be joining a market-leading organisation who offer great progression opportunities! So if you are looking for a career move then APPLY...
-
Customer Service Administrator
7 months ago
Stoke-on-Trent, United Kingdom Sharpsmart Full timeSharpsmart Stoke are looking for a highly organised Administration and Customer Service Coordinator who will be based on-site. This role is 37.5 hours per week, Monday-Friday. **Key responsibilities** - Assist with completion of daily documentation and provide detailed information to update our systems. - Deliver quality facility service through timely and...
-
Administrator and Customer Service
7 months ago
Stoke-on-Trent, United Kingdom Haus Full time**About us** We are an independently-owned importer and distributor of highest quality housewares brands. When partnering with brands, we value great design, aspiration and a commitment to offer world-beating products and customer service to retailers, distributors, home cooks and foodies! Enthusiasm, drive and determination are a core focus for the team...
-
Customer Service Administrator
7 days ago
Stoke-on-Trent, United Kingdom KPI Recruiting Full time**CUSTOMER SERVICE ADMINISTRATOR** **FULL-TIME POSITION** **£10.00 PER HOUR** **NEWCASTLE-UNDER-LYME** An exciting opportunity has arisen for a Customer Service Administrator to join a well-established organisation, based in Newcastle-Under-Lyme. With offices based all across the UK and planned expansion in the horizon, you will be based at the Head...
-
Customer Service and Administration
7 months ago
Stoke-on-Trent, United Kingdom Uniting People Full time**Customer Service and Administration** **Stoke-on-Trent - ST7** **Full Time/Permanent**: - **After training this role offers hybrid working. **_ **Salary**: £23,500 **Bonus**: OTE £30k - _(No sales - based on Auditing cases)_ We are recruiting for a vibrant and fast-paced team who specialise within Customer Service and Administration. You will be...
-
Customer Service Administrator
5 days ago
Stoke-on-Trent, United Kingdom BOHSA LTD Full time**Job description** NEW VACANCY ALERT! BOHSA has become the UK’s leading provider of safety training services with its unique whatever course, whenever needed, wherever you are mission. Our refreshing and innovative approach to health and safety training is widely acknowledged as defining the standards within the industry. ABOUT THE ROLE If you want...
-
Administration/customer Service
5 days ago
Stoke-on-Trent, United Kingdom Fletcher Moorland Full timeA part time position has become available for a Customer Services/Administration support person. Duties include, but are not limited to, basic admin duties such as scanning and verifying customer information for data entry. Reception duties which include answering the telephone and providing customer updates. Hours of work are Sundays 8am - 5.30pm Rate of...
-
Customer Service Administrator
7 months ago
Stoke-on-Trent, United Kingdom CV Screen Full time**Customer Service Administrator** **Stoke-on-Trent** **Up to £22000 + Benefits.** This is an office-based role. **Overview of the role** Process orders meticulously, aiming for 100% fulfillment and meeting deadlines consistently. - Perform effectively under high-pressure circumstances, displaying resilience. - Efficiently handle customer requests,...
-
Customer Service Administrator
7 days ago
Stoke-on-Trent, United Kingdom Vermelo RPO Full timeScheduling Administrator **Salary**: £20,200 plus bonus between £1,800-£3,600 pa Location: Stoke - On - Trent **Who are we?** A leading and rapidly expanding group who have benefitted from a string of successive achievements and impressive accolades, including 42 award wins in the last three years alone, a Gold Standard award from Investors in People...
-
Customer Service Administrator
1 day ago
Stoke-on-Trent, United Kingdom Logic Resourcing Full timeFed up with feeling undervalued and being treated as just a number? We are recruiting on behalf of a leading training provider who truly understand the importance of valuing their employees. With their family feel working environment which in turn results in a very low turnover of staff, this role offers: - Flexible working shift pattern to suit your needs...
-
Customer Service Administrator
7 days ago
Stoke-on-Trent, United Kingdom R J Lift Services Ltd Full time**This position is for a Customer Service Administrator.** **R J Lifts** not only prides itself as being a UK leader in the lift and escalator industry **but is the only UK Lift Company which is EOT Employee-Owned Trust.** If you are successful for a role within the RJ Lifts Group, you’ll be part of a focused, creative, innovative and collaborative...
-
Administrator (Customer Services)
16 hours ago
Stoke-on-Trent, United Kingdom Steelite International Ltd Full time**Job Title**: Administrator (Customer Services) **Location**:Stoke-on-Trent, ST6 3RB **Salary**: £20,250 **Job type**: Temp role, 8.45-4.45 Mon-Fri Steelite International is a world leading manufacturer and supplier of award-winning tabletop and buffet solutions for the hospitality industry. Servicing over 140 countries, we are committed to offering...
-
Customer Service Advisor/administration
6 months ago
Stoke-on-Trent, United Kingdom Uniting People Full time**Customer Service Advisor and Administration** **Stoke-on-Trent** **Full Time/Permanent** We are recruiting for a vibrant and fast-paced team who specialise within Customer Service and Administration. You will be joining a market-leading organisation who offer great progression opportunities! So if you are looking for a career move then APPLY...
-
Customer Service/sales Administrator
3 days ago
Stoke-on-Trent, United Kingdom ProActive Personnel Full timeWe are currently recruiting for Customer Service / Sales Administrators for our client based in Stoke. Hours are 8am - 4:30pm Monday to Friday - Inbound and outbound customer service - Order processing - Raising purchase order numbers - General administrative duties - Data entry using Microsoft packages **Salary**: £20,000.00-£25,000.00 per...
-
Customer Service Advisor/ Administration
7 months ago
Stoke-on-Trent, United Kingdom Uniting People Full time**Customer Service Advisor and Administration** **Stoke-on-Trent - ST7** **Full Time/Permanent**: - **After training this role offers hybrid working.**_ **Salary**: £23,500 **Bonus**: OTE £30k - _(No sales - based on Auditing cases)_ We are recruiting for a vibrant and fast-paced team who specialise within Customer Service and Administration. You will...
-
Sales & Customer Service Administrator
7 months ago
Stoke-on-Trent, United Kingdom Signature Funding Solutions Limited Full time**Job description** **Customer Relationship Manager** Are you an Administrator and/or a Customer Service administrator looking for a new challenge, with a fun and ambitious business? Do you have a passion for making clients dreams a reality? Are you a problem solver and forward thinking? Every day is different here and we’re proud of our recent journey....