Data Administrator

3 weeks ago


Wimborne, United Kingdom The Quarter Jack Surgery Full time

**THE QUARTER JACK SURGERY**

**WIMBORNE**

**DORSET**

**BH21 1AP**

**Data Administrator**

**20-25 hours per week**

**Data Administrator**

We have a new and exciting opportunity for **a part time Data Administrator **to join our busy and friendly team. The Data Administrator will be working with our administrative and healthcare teams to meet the needs of our patients.

In this role, you will assist the practice in service and delivery of patient care by performing administrative and some clinical tasks on behalf of clinicians to enable them to make the best use of their consultation time.

**JOB SUMMARY**

The post holder will be responsible for undertaking a wide range of administrative duties to support our busy QOF and IT departments. The key aspects of the role will include:

- **Quality data assistant** - data support to our Quality Manager, running searches and coding and inputting clinical data
- **Data Research** - running searches from our clinical system, preparing data and supporting clinical trials; as well as liaising with external research centres on findings
- **Supporting **our IT and Estates Managers - this will range to practical hands-on support with hardware and software within and surgeries and assisting with IT related projects.

Full Training on all aspects of the role will be provided.

**SPECIAL REQUIREMENTS OF THE POST**

The special requirements of the post regarding skills, knowledge and experience are:

- IT proficient - use of Microsoft suite of programs and ability to quickly learn about new software and hardware.
- Well-developed communication and interpersonal skills
- Ability to deal with members of the public in a courteous and understanding manner
- Confident telephone manner
- Ability to cope under pressure
- Ability to use own judgement, resourcefulness and common sense in response to patients’ enquiries and requests
- Effective time management
- Ability to work as part of a team and on their own
- Be flexible in an environment where the workload is constantly changing and varied
- Effective keyboard skills and good spelling
- An understanding, acceptance and adherence to the need for strict confidentiality

**KEY RESPONSIBILITIES - ADMINISTRATION**
- Running reports, maintaining spreadsheets and taking appropriate actions
- Assessing and analysing questionnaires reports and spreadsheets
- Arranging appointments, tests and follow-up appointments.
- Ensuring good use of available appointments, prioritising clinical need as appropriate
- Extracting relevant information from clinical documents which require coding
- Any other duties to assist with achieving QOF and Enhanced Service targets ie administration of Learning Disability, Baby Imms, COPD, services and PSA, coil and pessary recalls
- Assisting with processing practice Tasks
- Help patients with IT queries with the NHS App and online booking and assisting with administration of online access requests
- Assisting administration of surgery Facebook and website
- Various registration ‘housekeeping’ duties
- Assisting with adoption and gender reassignment duties
- Where appropriate, ensuring all other administrative work is undertaken and completed

**KEY RESPONSIBILITIES - CLINICAL**
- Arranging appointments for patients who require annual reviews
- Assessing home blood pressure readings and take appropriate action
- Assisting with blood pressure home monitoring loan system, booking in and out and maintaining accurate records
- Supporting our immunisation programme including our annual flu programme
- Learning how to take blood pressures with the possibility of holding small clinics for patients to attend (possibly via the surgery pod)
- Ordering clinical supplies/nursing stock

**PERSONAL SPECIFICATION - ESSENTIAL**
- Educated to GCSE level or equivalent including Mathematics and English
- Experience working with the general public including on the telephone
- Experience of administrative duties
- Excellent communication skills (written and oral)
- Strong IT skills including Office and Outlook (in particular Excel and Word)
- Effective Time Management
- Good Interpersonal skills
- Ability to work as part of a team and autonomously
- Problem solving and analytical skills

**Personal Qualities**
- Polite and confident
- Flexible and reliable
- Motivated
- High levels of integrity and loyalty
- Sensitive and empathetic

Ability to work under pressure

**Job Types**: Part-time, Permanent

**Salary**: £12.00 per hour

**Benefits**:

- Company events
- Company pension
- Free parking
- Sick pay

Schedule:

- Monday to Friday
- No weekends

Supplemental pay types:

- Yearly bonus

Work Location: In person

Application deadline: 26/04/2024



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