Customer Service Administrator

3 weeks ago


Whitchurch, United Kingdom Americold Full time

Americold - Helping our customers Feed the World

**Here at Americold Whitchurch we are now recruiting for a Customer Service Administrator**

At Americold, our Customer Service department plays a huge role in protecting the relationship with our customers. This is a great opportunity to learn the daily functions of a busy Customer Service environment, and to support us with accurate and speedy administration.

You will develop and maintain order creation on our WMS (Warehouse Management System). This will require accurate and prompt discrepancy reporting to Account Managers.

Responsibility for processing customer requirements on the relevant systems will be on you, including accurate data entry in a timely manner.

All relevant charges will be captured through effective communication between you and the customer, as well as relaying this onto the respective departments.

**Essential Criteria**
- Ability to communicate effectively
- Team player mentality, with ability to work on own initiative
- Proactive approach towards work and tasks
- Self motivated, flexible and efficient worker
- Ability to operate in a fast-paced environment

**Working Hours**

Sunday - Thursday. 9:30am to 6pm. (8:30am - 5pm on Sunday)

**Job Types**: Full-time, Permanent

Pay: £24,000.00-£25,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking
- Referral programme

Schedule:

- Day shift
- Weekend availability

Work Location: In person



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