Support Secretary

4 weeks ago


BurtonOnTrent, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

The Cardiology Department at University Hospitals of Derby and Burton are seeking to recruit an experienced, highly organised support secretary to provide an efficient service to the Consultants, Nurses and the Medical secretary team. This is a role based at Royal Derby Hospital.

You will need to be an enthusiastic and motivated team player with excellent communication and problem solving skills. You will require a high level of tact, diplomacy with the ability to prioritise your own workload effectively.

You will have a broad range of administrative skills in particular:

- Previous experience in an administrative or customer service role
- Ability to work independently and as part of a team
- An understanding of the 18-week RTT process
- Knowledge of the Trust Patient Access Policy
- Knowledge and familiarisation of medical terminology
- Excellent organisational and communication skills
- Accurate typing skills
- Audio typing

**Interview date**: 13 September 2023

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

**In return we will offer**:

- Development opportunities, including both professional and leadership development
- On-going support through every step of the way from recruitment to when you join our team and beyond.
- A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

**Key Facts about our Trust**:

- We see on average 4810 OP appointments per day.
- We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
- An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
- Our hospitals admit an average of 195 emergency patients daily.
- Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
- We are one of only 7 Trusts nationally with more than 50 operating theatres.
- We carry out more than 140 elective procedures each working day.



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