Apprentice IT Service Desk Administrator

7 months ago

Chester, United Kingdom Intequal Full time

**Brief overview of the role**:
Our IT Service Desk Administrator Apprentice will be responsible for assisting with the building of IT equipment such as PC’s, Laptops, Tablets and Mobile Phones. You will be required to assist the Service Desk Analysists with tasks relating to user administration.

**Working week**:
Monday - Friday between the hours of 8:00am and 5:30pm

**Positions available**:
1

**Vacancy description**:
Main duties include:

- Manage the creation, editing and termination of user accounts following agreed policies and procedures.
- Administration of Active Directory
- Administration of commercial selling systems
- Administration of fobs within the business
- Setting up Mobiles and Tablets
- Setting up Laptops and PC’s
- Maintaining the WEEE waste register and reporting to Office Coordinator when collection is required.
- Helping with IT Projects as instructed by the IT Management team
- Supporting the Service Desk team with small tasks

**Requirements and prospects**

**Qualifications Required**:
GCSE Maths & English (Grade C/4 or above)

**Desired skills**:
What you'll need to succeed:

- Keen eye for detail as data entry is key to the role
- Excellent time management skills whilst working to deadlines
- Great communication skills and telephone manner

**Personal Qualities**:

- Ambitious and motivated with a positive attitude and willingness to learn
- Desire to embark on a career in IT

**Training to be provided**:
Successful completion of this apprenticeship gives you an accredited Level 3 Information Communication Technician qualification:
The qualification has core knowledge elements, before branching out into one of the following pathways:

- IT Support Technician
- Network Technician
- Digital Communications Technician

Your Tutor, Pathway Planner and Employer will decide the best pathway for you to follow.

All training is delivered online in virtual classrooms twice per week

You will undertake Functional Skills for English and/or Maths if needed

**Future Prospects**:

- Opportunity to earn a performance based bonus as part of this role
- The opportunity to earn more annual leave with time-served
- Training qualifications and career progression opportunities

**Other Information**:

- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer

**Things to Consider**:

- Free flu vaccine
- Health & wellbeing tools
- Free support from pension experts
- Life assurance scheme
- Discounts from 100’s of household names including Asda, Nike & John Lewis
- A suite of financial wellbeing products including advances and savings schemes
- Paid time off to volunteer

  • Service Desk Administrator

    8 months ago

    Chester, United Kingdom OPENLANE Full time

    To further increase our footprint, OPENLANE UK is looking for a **IT Service Desk Administrator!** Salary**: Dependant on Experience** Working Pattern**:Monday - Friday, 37.5 hrs per week** Location**: Chester, Chester Business Park** Become part of our team and show us that you’ve got what it takes! **Who is OPENLANE UK?** OPENLANE UK, a part of...

  • IT Service Desk Administrator

    7 months ago

    Chester, United Kingdom OPENLANE Europe Full time

    **To further increase our footprint, OPENLANE UK is looking for an IT Service Desk Administrator!** **Salary**: £24,000 Working Pattern: Monday - Friday, 37.5 hrs per week Location: Chester, Chester Business Park Become part of our team and show us that you’ve got what it takes! **Who is OPENLANE UK?** OPENLANE UK is part of OPENLANE Europe, formerly...

  • German Service Desk Analyst – Chester

    2 months ago

    Chester, United Kingdom Atrium Uk Full time

    German Service Desk Analyst – Chester Prestigious Chester based client requires an accomplished German Service Desk Analyst to support the German Speaking Global user base.The Service Desk supports employees via web channels, telephone and chat and also self service options.This role is inside IR35 and will pay £19 per hour.Fluency in English required as...

  • German Service Desk Analyst – Chester

    2 months ago

    Chester, United Kingdom Atrium UK Full time

    German Service Desk Analyst – ChesterPrestigious Chester based client requires an accomplished German Service Desk Analyst to support the German Speaking Global user base. The Service Desk supports employees via web channels, telephone and chat and also self service options. This role is inside IR35 and will pay £19 per hour. Fluency in English required...

  • German Service Desk Analyst – Chester

    2 months ago

    Chester, United Kingdom Atrium UK Full time

    German Service Desk Analyst – ChesterPrestigious Chester based client requires an accomplished German Service Desk Analyst to support the German Speaking Global user base. The Service Desk supports employees via web channels, telephone and chat and also self service options. This role is inside IR35 and will pay £19 per hour. Fluency in English required...

  • Service Desk Analyst

    6 days ago

    Chester, United Kingdom Grosvenor Full time

    Location: Eaton Estate, ChesterWorking Hours: Full time, 35 hours a weekWorking as part of the Group Technology team based in the Eaton Estate office, Grosvenor's Service Desk Analysts provide support to end users across the Grosvenor Group. In this this role you will provide 1st, 2nd and some 3rd line technology support services to the business, as well as...

  • Apprentice Payroll Administrator

    1 week ago

    Chester, United Kingdom Recruit4staff Full time

    If you are a driven individual looking to kickstart your career, are based near our Chester Office, and are eager to join a recruitment business that gives you clearly defined progression and development opportunities, we want to hear from you! For the successful Apprentice Payroll Administrator, weare offering: £11,520.00 to £13,878.53 per annum.Monday...

  • Apprentice Payroll Administrator

    1 week ago

    Chester, United Kingdom Recruit4Staff (Wrexham) . Full time

    If you are a driven individual looking to kickstart your career, are based near our Chester Office, and are eager to join a recruitment business that gives you clearly defined progression and development opportunities, we want to hear from you! For the successful Apprentice Payroll Administrator, we are offering: £11,520.00 to £13,878.53 per annum.Monday...

  • Apprentice Administration Assistant

    1 week ago

    Chester, United Kingdom Countess of Chester Hospital NHS Foundation Trust Full time

    Working hours: 36 hours per week** To provide an efficient and effective reception/clerical/administrative service to a designated team in accordance with Trust policies and procedures. As this is an apprentice post the job holder will be required to work in various areas and departments throughout the organisation to develop skills, knowledge and...

  • Front Desk Coordinator

    4 weeks ago

    Chester, Cheshire, United Kingdom Ralawise Full time

    About the RoleWe are seeking an experienced Front Desk Coordinator to join our team at Ralawise. As a key member of our support services team, you will be responsible for providing administrative support to our directors and customer operations department.Key Responsibilities:Front Desk Operations: Manage the front desk, ensuring a professional and welcoming...

  • Service Desk Analyst

    2 weeks ago

    Chester, United Kingdom Spring Technology Full time

    Location - 5 days onsite in Chester Business Park. Duration - 12 Months Rate - £250pd (inside ir35) My financial services client is seeking to hire a Service Desk Analyst to join our Global Service Desk in Chester. You will be responsible and accountable for carrying out day to day tasks of the IT Service Desk function - taking calls and chats, working...

  • Technical Service Desk Analyst

    3 weeks ago

    Chester, Cheshire, United Kingdom SitePoint Pty Full time

    About the RoleWe are looking for a Technical Service Desk Analyst to join our Group Technology team at SitePoint Pty. Located in Eaton Estate, Chester, this full-time position comes with an estimated salary range of £32,000 - £38,000 per annum.ResponsibilitiesThe ideal candidate will be responsible for providing 1st, 2nd, and some 3rd line technology...

  • Service Desk Analyst

    4 weeks ago

    Chester, Cheshire, United Kingdom Grosvenor Group Full time

    We are looking for a Service Desk Analyst - Technology Solutions to join our team at the Grosvenor Group. In this role, you will provide technical support services to end-users across the organization, working in a team of 6 to ensure service desk requests are triaged appropriately and resolved within an agreed SLA.About the TeamYou will be part of our Group...

  • Service Desk Specialist

    4 weeks ago

    Chester, Cheshire, United Kingdom Planet Pharma Full time

    Job OverviewAt Planet Pharma, we are seeking a highly skilled Service Desk Specialist to join our Specialty Service Desk team. This role offers an excellent opportunity to work in a hybrid environment, providing technical support to employees across various global divisions.The ideal candidate will possess strong customer service skills, the ability to...

  • Service Desk Analyst

    2 months ago

    Chester, United Kingdom Adecco Full time

    Job Title: Service Desk Analyst - German Speaking Location: Chester Remuneration: Competitive salary Contract Details: Rolling 12 months Working Pattern: Full Time Are you a fluent German speaker with a passion for providing exceptional customer service?Our client, a global organisation, is seeking a Service Desk Analyst to join their dynamic team in...

  • Service Desk Analyst

    1 month ago

    Chester, United Kingdom Adecco Full time

    Job DescriptionJob Title: Service Desk Analyst - German SpeakingLocation: ChesterRemuneration: Competitive salaryContract Details: Rolling 12 monthsWorking Pattern: Full TimeAre you a fluent German speaker with a passion for providing exceptional customer service? Our client, a global organisation, is seeking a Service Desk Analyst to join their dynamic team...

  • Service Desk Analyst

    2 months ago

    Chester, United Kingdom Adecco Full time

    Job Title: Service Desk Analyst - German SpeakingLocation: ChesterRemuneration: Competitive salaryContract Details: Rolling 12 monthsWorking Pattern: Full TimeAre you a fluent German speaker with a passion for providing exceptional customer service? Our client, a global organisation, is seeking a Service Desk Analyst to join their dynamic team in Chester.As...

  • Service Desk Analyst

    2 months ago

    Chester, United Kingdom Adecco Full time

    Job Title: Service Desk Analyst - German SpeakingLocation: ChesterRemuneration: Competitive salaryContract Details: Rolling 12 monthsWorking Pattern: Full TimeAre you a fluent German speaker with a passion for providing exceptional customer service? Our client, a global organisation, is seeking a Service Desk Analyst to join their dynamic team in Chester.As...

  • Service Desk Analyst

    2 months ago

    Chester, United Kingdom Adecco Full time

    Job Title: Service Desk Analyst - German SpeakingLocation: ChesterRemuneration: Competitive salaryContract Details: Rolling 12 monthsWorking Pattern: Full TimeAre you a fluent German speaker with a passion for providing exceptional customer service? Our client, a global organisation, is seeking a Service Desk Analyst to join their dynamic team in Chester.As...

  • Service Desk Analyst

    2 months ago

    Chester, United Kingdom Adecco Full time

    Job Title: Service Desk Analyst - German SpeakingLocation: ChesterRemuneration: Competitive salaryContract Details: Rolling 12 monthsWorking Pattern: Full TimeAre you a fluent German speaker with a passion for providing exceptional customer service? Our client, a global organisation, is seeking a Service Desk Analyst to join their dynamic team in Chester.As...