Customer Service

1 week ago


Hatfield, United Kingdom Reed Business Support Full time

_**Are you driven to provide high quality customer experience? Are you ambitious, innovative and passionate?**_

A multinational company in Hatfield are recruiting a Implementation Consultant to join their team on a permanent basis.

This role is providing high quality experience for onboarding clients and customers from start to finish. You will own the communications throughout their experience.

The duties:

- To plan, structure and co-ordinate orders
- Maintain, focus and deliver a high-quality customer experience
- Ensure all CRM and Systems are accurately updated
- To initiate and suggest improvements in processes and systems.
- Manage and respond to complex issues, questions and queries raised by customers.



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