Customer Service Officer
4 weeks ago
**2-3 days office based rest working from home.**
To promote, sell and process membership, services, and products.
**Key responsibilities**
- Improve recruitment and retention through a variety of communication methods including engaging with potential, renewing and lapsed members
- Maintain an up-to-date knowledge of company benefits, work and other partnerships that support members and customers so every interaction can be used as an opportunity to highlight new products, service or remind contacts of value of the company.
- Deliver agreed sales and marketing activity to promote company products and services so income targets are met
- Maintain accurate customer and member records on the CRM system including all financial information required (payment status, payment method, etc) and flagging any concerns, queries, or inaccuracies to line manager.
- Report customer service satisfaction feedback and other customer data as required to colleagues to help improve overall service.
- Identify trends and opportunities being raised by members and customers and feedback to line manager and colleagues
- Implement accurately customer service policies, procedures and processes
- Ensure input of data is accurate and timely.
- Follow agreed process for member subscription payments (credit card, direct debit and/or invoice payments) and other sales Implement all compliance requirements including data protection, GDPR, and financial payment processing
**Person requirements**:
Customer Service experience
Selling products and services
Experienced in using internal CRM systems
Good attention to detail
Strong IT skills
**Office hours: 36 hours per week - 2-3 days office based rest working from home. M-F 9-5pm**
**Salary £24,122 plus OLW £1904.**
Braundton Consulting is a Recruitment Agency working on behalf of this client.
**Job Types**: Full-time, Permanent
**Salary**: £24,122.00-£26,026.00 per year
**Benefits**:
- Work from home
Schedule:
- Monday to Friday
**Experience**:
- customer service: 1 year (required)
Work Location: One location
Reference ID: 67/26
-
Customer Service Advisor
2 months ago
Bromley, United Kingdom Julie Rose Recruitment Full timeWe are looking for enthusiastic customer service advisors for a professional services company based in the heart of Bromley. Training provided on the product but to be considered for this role, you will need to have worked in a customer service environmentsuch as an office, retail, fitness, hospitality etc. **Customer Service Advisor responsibilities will...
-
Customer Service Administrator
1 month ago
Bromley, United Kingdom ORP Recruitment Full time**A successful estates company are currently seeking a Customer Service Administrator. The role includes providing excellent customer service to both new and existing customers along with general administrative duties.** - **Salary: £28,000 P/A**: - **Full time office based** **Responsibilities** - Dealing with all incoming calls and investigating...
-
Customer Service Assistant
1 month ago
Bromley, United Kingdom Page Personnel Finance Full timeTo provide administrative support within the customer services team. **Client Details** Financial Services provider who assist customers and clients with knowledge and advice on ISA's, retirement, trust funds and pensions. **Description** - Collation and dispatch of correspondence - Open and distribute customer correspondence to Customer Services...
-
Customer Service Advisor
1 month ago
Bromley, United Kingdom Julie Rose Recruitment Full timeJulie Rose Recruitment are seeking a **Customer Service Advisor** to join their client in Bromley. This role would suit someone with previous experience in Insurance, or for an ambitious college or university leaver with a keen interest in Insuranceto join the team. **Key Responsibilities of the Customer Service Advisor**: - Negotiate terms on behalf of...
-
Customer Service and Shelter Support Officer
1 week ago
Bromley, United Kingdom Christchurch City Council Full timeCustomer Service and Shelter Support OfficerThe Animal Management team at the Christchurch City Council work hard to ensure the community is safe and protected from nuisance and dangerous dogs, and has a strong focus towards reuniting dogs with their owners. This position ensures the ongoing management, control and welfare of animals throughout our city...
-
Customer Service Advisor
7 days ago
Bromley, United Kingdom Julie Rose Recruitment Full timeJulie Rose Recruitment are seeking a Customer Service Advisor to join their client in Bromley within the Household department. This role is an entry level opportunity for an ambitious college or university leaver with a keen interest in insurance. Full training will be provided.The successful candidate will be responsible for taking calls from new and...
-
Customer Service Advisor
1 month ago
Bromley, United Kingdom Stephen James Full time**CUSTOMER SERVICE ADVISOR.** Stephen James BMW has a great opportunity for a Customer Service Advisor to join our prestigious Bromley centre and be the first point of contact for our customer telephone enquiries. If you are customer centric, with a great telephone manner as well as organised and efficient this is a great opportunity to follow a career with...
-
Customer Service Administrative Assistant
4 weeks ago
Bromley, United Kingdom Lakeland Dairies Full time**About us** Lakeland Dairies is a medium business in Bromley. We are professional, agile, creative, and our goal is to ensure sustainability for our future generations. Our work environment includes: - Modern office setting - Food provided - Growth opportunities - International workforce - On-the-job training The role will be responsible for assisting...
-
Service Desk Support Officer
4 hours ago
Bromley, United Kingdom Trust Payments Full timeTrust Payments have an exciting opportunity for a **Service Desk Support Officer **to join their team. Location: Bromley **Salary**: Competitive + Benefits **About Us**: Trust Payments is a global unified payment technology group that was formed in 2019 bringing together technology and financial services into an omnichannel solution. The new business...
-
Customer Service Administrative Assistant
6 hours ago
Bromley, United Kingdom Lakeland Dairies Full time**About us** Lakeland Dairies is a medium business in Bromley. We are professional, agile, creative, and our goal is to ensure sustainability for our future generations. Our work environment includes: - Modern office setting - Food provided - Growth opportunities - International workforce - On-the-job training The role will be responsible for assisting...
-
Service Desk Support Officer
1 week ago
Bromley, United Kingdom Trust Payments Full timeTrust Payments have an exciting opportunity for aService Desk Support Officer (Shift based)to join their team.Location: Hybrid (Shift-based), Bromley OR London Bank Salary: Competitive + BenefitsTraining Schedule: Included is a 812 week training in our Bromley officeService Desk Support Officer- The Role:TheCustomer Support Officer (Shift based)will be part...
-
Mayoral Services Support Officer
4 weeks ago
Bromley, United Kingdom Essential Employment Full timeMayoral Services Support Officer based in Bromley and the rate is £12.71ph PAYE This is a full time role working on a temporary contract. Employer Reference: RQ785296 To provide a high quality comprehensive, effective and efficient business support service to the Mayoral Services Manager, the Mayor and Deputy Mayor. Excellent knowledge of Word, Outlook,...
-
Customer Services Administrator
2 months ago
Bromley, United Kingdom Reed Business Support Full timeReed Business Support are currently working exclusively with a national brand for our Bromley based client in securing them a Customer Services Administrator. The ideal Customer Services Administrator would need to be able to demonstrate relevant experience with the below duties: Customer Services Administrator duties: - To answer and manage a large volume...
-
Customer Service Advisor
6 days ago
Bromley, United Kingdom Stephen James (Automotive) Ltd Full time**Customer Service Advisor** Stephen James BMW has a great opportunity for a Customer Service Advisor to join our prestigious Bromley centre and be the first point of contact for our customer telephone enquiries. If you are customer centric, with a great telephone manner as well as organisedand efficient this is a great opportunity to follow a career with...
-
Customer Services Administrator
2 months ago
Bromley, United Kingdom Berry Recruitment Full timeBerry Recruitment Sutton are currently recruiting for a Customer Service Administrator to join their well-established client based in South London, Bromley. The purpose of this role is to provide administrative support to customers from the initial pointof contact all the way through to the end and to provide excellent customer service in line with the...
-
Customer Service Advisor
2 weeks ago
Bromley, United Kingdom Julie Rose Recruitment Full timeJulie Rose Recruitment are seeking a Customer Service Advisor to join their client in Bromley within the Household department. This role is an entry level opportunity for an ambitious college or university leaver with a keen interest in insurance. Full training will be provided.The successful candidate will be responsible for taking calls from new and...
-
Customer Service Administrator
1 month ago
Bromley, United Kingdom Julie Rose Recruitment Full timeJulie Rose Recruitment are seeking a **Customer Service Administrator** to join their client in Bromley within the travel department. This role is an entry level opportunity for an ambitious college or university leaver with a keen interestin insurance. Full training will be provided. **Key Responsibilities of the Customer Service Administrator**: -...
-
Customer Services Assistant
1 month ago
Bromley Common, United Kingdom Reed Business Support Full timeReed Business Support are currently working exclusively with a national brand for our Bromley based client in securing them a Customer Services Assistant. The ideal Customer Services Assistant would need to be able to demonstrate relevant experience with the below duties: - Good computer skills - Good organisation skills - Strong attention to detail -...
-
Customer Service Advisor
4 weeks ago
Bromley, United Kingdom MBA Group Full timeShort Description Our client, a leading car manufacturer are currently looking for a Customer Service Advisor to join their business based at their Toyota Bromley Dealership. Full Job Description Our client, a leading car manufacturer are currently looking for a **Customer Service Advisor** to join their business based out of their **Toyota Bromley**...
-
Call Centre/customer Service Advisor
1 month ago
Bromley, United Kingdom Concept Resourcing Full timeConcept are currently recruiting for Call Centre/Customer Service Advisor to work for a leading IT services organisation on an initial 6 month contract **What will your day-to-day activities involve?** - Taking high volumes of incoming calls. - Aiming to resolve customer queries and faults with equipment. - Updating queries onto the database. - Updating...