Customer Service Administrative Assistant
2 weeks ago
**About us**
Lakeland Dairies is a medium business in Bromley. We are professional, agile, creative, and our goal is to ensure sustainability for our future generations.
Our work environment includes:
- Modern office setting
- Food provided
- Growth opportunities
- International workforce
- On-the-job training
The role will be responsible for assisting the International Department with a wide scope of administration tasks. The role will ensure all customers receive a high level of service at all times and that the International customer service team are fully supported at all times.
**Responsibilities**:
- Ensure all international orders are processed accurately and acknowledged within stipulated time scale.
- Liaise with production planning and shipping departments to ensure all delivery targets are met.
- Be constantly aware of the status of each customer’s financial, production, dispatch and shipping status and communicate with international customers on these matters.
- Ensure all customers receive a high level of service at all times whilst building effective long
- term business relationships.
- Work closely with International Account Managers to ensure alignment of customer expectations.
- Assist the International Department with other duties when required.
- Develop own performance by completing relevant learning and development activities.
As an Administrative Assistant, you will play a crucial role in ensuring the smooth operation of our office. Your attention to detail, organizational skills, and ability to handle multiple tasks will contribute to the overall efficiency of our team. If you are a motivated individual with strong administrative skills, we would love to hear from you.
We offer competitive compensation based on experience.
**Salary**: £26,000.00-£27,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Ability to Commute:
- Bromley (required)
Ability to Relocate:
- Bromley: Relocate before starting work (required)
Work Location: In person
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