Service & Planning Administrator

7 months ago


Kettering, United Kingdom Versalift UK Ltd Full time

Job Advert

**Description of the role;**

Reporting to the Service Office Manager, we are looking for an enthusiastic and adaptable Service & Planning Administrator to join our Service Department.

You will be responsible for supporting the Service Officer Manager in all aspects of the Service Office functions and to achieve the Department’s targets, key objectives and KPI’s.

**Responsibilities;**
- Chasing Open Jobs and paperwork
- Assist with phone calls.
- Producing Low Voltage (LV) and High Voltage (HV) certifications
- Arrange the collections of vehicles and their associated record details.
- Process all invoiceable jobs using internal processes.
- Process the Repair and Maintenance contracts.
- Process warranty claims ensuring data feedback for Quality Control.
- Paperwork is filed correctly, and appropriate records are maintained.
- Schedule LOLER examinations and administrations of all LOLER paperwork.
- Assist in the closing of jobs within the Epicor business system.
- Raise job sheets for External Service Engineers.
- Assist with the planning of internal projects.
- General administration.

**Hours of work;**

Monday - Thursday 8:30 - 17:00 (45 minutes unpaid lunch break)

Friday 08:30 - 17:00 (45 minute unpaid lunch break)



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