Payment Support Assistant
5 months ago
Dive into a rewarding role as a Payment Support Assistant Join our dynamic team where every day brings new challenges and opportunities for growth. If you're driven and customer-focused, this is your chance to shine
**What you’ll be doing **️**
As a Payment Support Assistant, you'll provide organised and effective support to our teams and customers. Your responsibilities will include:
- Taking ownership of inquiries and providing efficient service for incoming and outgoing correspondence.
- Preparing correspondence and maintaining standard documents used by the team.
- Maintaining accurate customer and property information.
- Handling debt recovery processes responsibly, including negotiating payment plans and making referrals to support services.
- Delivering excellent customer service and exceeding our Customer Care standards.
Please read the attached job description for full details before applying.
**To excel in this role** **you’ll need to be able to demonstrate**
- Experience in a customer-facing environment.
- Outstanding customer service skills.
- Clear and effective communication abilities.
- Strong data recording and processing skills with great attention to detail.
- Ability to collaborate effectively with teams and external agencies.
- Excellent organisation and prioritisation skills to thrive in a fast-paced environment.
- Flexibility in working hours to meet customer needs and cover for colleagues.
Knowledge of license and tenancy terms and conditions would be advantageous but it’s not essential - as long as you’re adaptable and committed to making a positive impact, we’ll teach you the rest
*** **Perks of working at Grand Union**
️ Annual leave of 25 days, rising to 30 days after 5 years of service
Generous pension scheme - employer contribution up to 10%.
Extra day's leave for no sickness absence in the financial year.
Christmas week off (no need to use your annual leave allowance)
Opportunity to buy/sell annual leave.
Enhanced maternity, paternity, and adoption leave.
Paid emergency and compassionate leave.
Life assurance (2x salary).
Generous sick pay.
Free annual flu jabs.
Paid qualification.
Plus more - check out the full list of benefits in the attached document
*** Important Information**
We do not provide visa sponsorship; you must be eligible to work in the UK. You must reside in the UK for the duration of your employment and provide Right to Work evidence.
**Closing: 23 April**
**Phone screening: 29 April**
**Interviews: 3 May**
PaymentSupport #Community #AssistantJobs #Housing #CustomerService #Tenancies #DebtRecovery #SuccessfulTenancies
No agencies
INDLOW
At Grand Union, we know that what we do matters. We build more homes, stronger communities and better lives.
We’ve been in business for over 25 years and provide 12,500 homes for more than 27,000 people across Bedfordshire, Buckinghamshire, Northamptonshire and Hertfordshire. We’re an £86 million turnover social business with 400 staff.
Our mission is **more homes, stronger communities, better lives**. We build affordable homes, provide personal support, and help people to learn, work and be healthy.
We’re a financially stable and innovative not-for-profit organisation that believes in partnership and collaboration. We plan to build 1,959 more new homes in the coming years to play our part in ending the housing crisis.
PLACEHOLDER
-
Payment Support Assistant
5 months ago
Milton Keynes, United Kingdom Grand Union Housing Group Full timeDive into a rewarding role as a Payment Support Assistant! Join our dynamic team where every day brings new challenges and opportunities for growth. If you're driven and customer-focused, this is your chance to shine! **What you’ll be doing **️** As a Payment Support Assistant, you'll provide organised and effective support to our teams and customers....
-
Lead Payment Support Advisor
6 months ago
Milton Keynes, United Kingdom Grand Union Housing Group Full timeStep into this exciting new role as Lead Payment Support Advisor, where you'll oversee rent arrears and other housing-related debts whilst working respectfully and proactively with customers to enable them to remain in their homes. (This is a permanent part time role working 29.2 hours per week over 5 days.) **What you’ll be doing **??** **???** - Assist...
-
Product Owner S4 Payments Milton Keynes
6 months ago
Milton Keynes, United Kingdom Santander Full timeProduct Owner | S4 | Payments | Milton Keynes Country: United Kingdom **WHAT YOU WILL BE DOING** **This role is offered on a Site Based Contract with a Hybrid Working Pattern, which can be discussed with the recruitment team during the hiring process.** **Join our community.** Fantastic opportunity for a Product Owner to join our Payment Centre of...
-
Finance Assistant
6 months ago
Milton Keynes, United Kingdom Page Personnel Full timeGreat opportunity for a progressive Finance Professional - Study support and competitive package **About Our Client**: The Finance Assistant - Study Support AAT will be responsible for: - Daily processing of invoices - Ensuring all invoices are raised accurately - Allocating of cash receipts - Issuing of statements - Investigating and resolving invoice...
-
Accounts Assistant
6 months ago
Milton Keynes, United Kingdom Finance Recruitment Solutions Full timeOur Client, a well-established Dealership in Milton Keynes, is seeking a Accounts assistant to join their team. Duties to include: - Assist with the maintenance of the Purchase Ledger for upwards of 16 sites - Daily downloads of invoices / credit notes from manufacturer systems - Matching invoices to electronic Goods Received Notes for payment approval -...
-
Finance Assistant
6 months ago
Milton Keynes, United Kingdom Finance Recruitment Solutions Full timeFRS are recruiting for a Finance Assistant to work for a rapidly growing business based in Milton Keynes. Working on-site with a group of welcoming and personable colleagues, you will be mainly providing support to the Finance manager but also helping with other aspects of the business. Provide accounting & administration support within our Client accounting...
-
Finance Assistant
5 months ago
Milton Keynes, United Kingdom Thalia Waste Management Full timeThe Role We have a unique opportunity for a capable finance assistant to join our Finance team. In this role you will assist in all aspects of administration, verification and processing of vendor documents. This role reports into the Accounts Payable/Receivable Manager. This is a hybrid home based role, working 2 days a week from our Cambridgeshire or...
-
Pa/care Assistant
6 months ago
Milton Keynes, United Kingdom Connection Support Full timeFun Youngish woman in Stantonbury, Milton Keynes living with Muscular Dystrophy requires a PA/Care Assistant - To work 24 hours per week - 3 x 8 hour shifts. Temporary/permanent. Duties to include support with personal care, domestic, preparing food and feeding and Driving (clean licence will be required). Flexibility is essential to accommodate various...
-
Finance Assistant
6 months ago
Milton Keynes, United Kingdom 1st Choice Recruitment Full timeOur client is expanding their Finance team and is currently recruiting for a Finance Assistant based in the Milton Keynes office, working within a fun and energetic team. Position: Finance Assistant Hours: Monday to Friday, 9am to 5.30pm (A mix of working from home and the office) **Salary**: £22,000 - £25,000 The job will involve... - Processing...
-
Accounts and Billing Assistant
7 months ago
Milton Keynes, United Kingdom SDG Group Full timeSDG Group is a global Consulting firm specialising in Data & Analytics. We are committed to unlocking an organisations’ potential and hidden value by offering in-depth analytics expertise that empowers our clients’ business models to become successful data-driven enterprises. Innovation is in our DNA. We constantly innovate our value proposition with...
-
Customer Support Assistant
6 months ago
Milton Keynes, United Kingdom Marshall Amplification plc Full timeMarshall Group is the audio, tech and design powerhouse uniting musicians and music lovers through genre-breaking audio innovation. We are home to Marshall, Natal Drums, Urbanears and adidas headphones. For over sixty years, we’ve amplified the sound of the world’s most talented artists. We’ve brought their music to crowds and solo listeners...
-
Finance Assistant
5 months ago
Milton Keynes, United Kingdom Wild Recruitment Full timeWho wouldn’t want to work for a good company, offering hybrid working, good working environment, and great benefits and on top of that work for a well-known market leader??? Wild are on the lookout for a **Finance Assistant**, to work as part of the payables team. In this role you will be responsible for employee expenses, credit card payments, bank...
-
Conveyancing Assistant
2 months ago
Milton Keynes, United Kingdom CV-Library Full timeOur client has a vacancy for a Conveyancing Assistant to provide effective support to the team and act as first line of escalation for Conveyancing Administrator(s) queries and guidance. The role is hybrid working, with occasional office-based days as necessary. Responsibilities * Managing own email account * Day to day management of sale files,...
-
Conveyancing Assistant
2 days ago
Milton Keynes, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full timeOur client has a vacancy for a Conveyancing Assistant to provide effective support to the team and act as first line of escalation for Conveyancing Administrator(s) queries and guidance. The role is hybrid working, with occasional office-based days as necessary. Responsibilities * Managing own email account * Day to day management of sale files,...
-
Conveyancing Assistant
2 months ago
Milton Keynes, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full timeOur client has a vacancy for a Conveyancing Assistant to provide effective support to the team and act as first line of escalation for Conveyancing Administrator(s) queries and guidance.The role is hybrid working, with occasional office-based days as necessary.Responsibilities * Managing own email account * Day to day management of sale files, escalating to...
-
Office Support Specialist
6 days ago
Milton Keynes, Milton Keynes, United Kingdom Network Rail Full timeAbout Network RailWe're dedicated to building a diverse and inclusive organisation that reflects the passengers we serve.The Business Review Assistant will play a key role in supporting our team at Network Rail. The successful candidate will be responsible for managing workflow records, ensuring clarity and timely closure of job progress while handling...
-
Assistant Buyer
5 months ago
Milton Keynes, United Kingdom Command Full time**Assistant Buyer** - Hours: Full-time, Monday to Friday. - Hybrid working with 2-3 days-based in-office rest at Home. - Salary £26,000 - £28,000. - Benefits: 25 days annual leave plus bank holidays, and pension scheme and lots more This is working for one of the UK’s largest car dealer groups most popular and celebrated car, van, truck and motorbike...
-
Part Time Financial Assistant
3 weeks ago
Milton Keynes, Milton Keynes, United Kingdom Dawsongroup Full timeJob Title: Part Time Financial AssistantAbout the Role:We are seeking a skilled Part Time Financial Assistant to join our team at Dawsongroup. As a Purchase Ledger Assistant, you will be responsible for supporting the day-to-day operations of the Purchase Ledger department. Your duties will include inputting purchase ledger invoices, credit notes, debit...
-
Accounts Assistant
3 days ago
Milton Keynes, Milton Keynes, United Kingdom Steven Eagell Limited Full timeCompany OverviewWe are a leading automotive retailer seeking an experienced Sales Ledger professional to join our team at our modern Head Office in Milton Keynes. Our company provides a friendly and supportive environment with opportunities for growth and development.Job SummaryWe have a vacancy for an Accounts Assistant (Sales Ledger) to work as part of our...
-
Accounts Payable Assistant
2 months ago
Milton Keynes, United Kingdom HAYS Full timeGreat Opportunity for an Accounts Payable Assistant! Your new company Are you a dynamic and driven individual with Accounts Payable experience? If so, we have an incredible opportunity for you to excel and grow your career with a well established and valuable client known for its friendly and engaging culture and outstanding benefits package. Join and be...