Business Support Administrator
3 weeks ago
Contract to start on 29-04-24 until 31-10-24 with a possible extension.
**Key Accountabilities**:
To provide excellent customer care and professional reception services, including:
Meet and welcome children (0-19 yrs), parents and service providers to the centre
Manage an electronic diary of activities and room bookings
Deal with incoming telephone calls and enquiries about services
Register new users
To use, maintain and monitor extensive and varied IT facilities including specific responsibility for:
Co-ordination and maintenance of data for the “Building Resilient Families” initiative
Information systems for the input and retrieval of data
Extracting and presenting data to assist in the management of performance
Use of office Intra/Internet facilities
Use of digital and scanning equipment
To fully utilise the services data recording system to register new users and maintain records of attendance for some activities, as directed by the Family Hub Manager.
To take a lead, with colleagues, in ensuring the smooth running of activities in the centre, by supporting activity providers and users as required.
To service various formal meetings, including; organising venues, issuing invites and minute taking, the production of accurate records and the distribution of reports within agreed time scales.
The production of documents to a high standard of accuracy and presentation using the software provided.
This will include the production of letters, reports, tables, presentations and publications.
Processing day to day financial transactions within the office, in accordance with financial regulations, including receipt and payment of cash, placing of orders, ensuring payment of accounts through the County client Finance and Procurement System (SAP).
To provide support, guidance and advice to the team on internal processes and the use of the various IT facilities.
To undertake activities relating to the publicity and marketing of services offered by the Children’s Centres.
To maintain Service User, and other confidential records in accordance with Families First procedures, ensuring compliance with policies on case recording, data protection, file retention and destruction.
To undertake any other duties commensurate with the grading of the pos
5248121-04-24
Pay: £11.44 per hour
Work Location: In person
Reference ID: 5248121-04-24
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