Business Support Officer

2 months ago


Stafford, United Kingdom Staffordshire County Council Full time

Job Introduction
Business and Executive Support is a central business support function which is aligned to meet the requirements of Staffordshire County Council and which fulfils the needs of the organisation as it evolves. This post holder would provide support to the Children & Families team who provide support to a wide variety of areas and service managers.

The work will involve changing demands and will require effective and accurate communication with a wide range of internal and external customers and extensive use of the Microsoft office suite.

Main Responsibilities
The post holder would provide support by maintaining records, running financial transactions to within regulatory timescale and providing minute taking support to a variety of panels. Other duties include filing, photocopying and postal duties, word processing, preparing and distributing paperwork in addition to liaising with customers, contractors and partners.

Flexibility, problem solving skills, listening skills, a confidential approach and the ability to work to tight deadlines are all vital for this role.

This position is temporary until 31st December 2024 and is 18.5 hours per week. This role will be office based with home working opportunities.
- Excellent communication skills to engage our customers and Administration teams to share best practise using digital solutions where appropriate to improve processes.
- Interested in the work of the service and services for children and families.
- Ability to work under their own initiative and as a team whilst maintaining a calm approach under pressure
- An ability to work in a fast-paced, busy environment and to manage changes at short notice, with a flexible approach.
- Strong IT skills with a knowledge of SCC systems or similar packages for data management.
- Good administrative organisational skills
- Minute taking experience

About Staffordshire County Council
**We are no ordinary county council**:
**Our Values**:
The core of who we are as an organisation. Just like we all have personal values that shape our thoughts and behaviour, organisational values drive how we think and act collectively.

Our values were created and shaped by colleague feedback and national best practice and they sit at the heart of People Strategy:
We have a real sense of community spirit that brings our people together. This feeling of belonging means we are all connected to what we do and take pride in the difference we make every day for Staffordshire people. We are ambitious and our sights are set firmly on a better future.

We look forward and race ahead - that goes for your career too.

**Our benefits**:
We recognise that it is our employees that are central to everything we do. We aim to create a supportive working environment where employees can achieve their full potential and achieve a healthy work-life balance.

In addition to your salary, as a member of staff, you will have access to Our rewards and benefits - Careers at Staffordshire

**Our recruitment process**:
As an Authority we are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults and expect all staff and volunteers to share this commitment.



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