Office Administrator/customer Service

2 weeks ago

Cannock, United Kingdom A1 Clutches Cannock Full time

Job Title: Office Administrator

Due to our continued expansion programme as of 1/11/23, A1 Clutches are looking for detail-oriented and organized Office Administrators to join our friendly team and assist with the development and growth of our branches in Birmingham, Cannock, Derby, and Tipton.

This is an exciting opportunity for you to join A1 Clutches, the Midlands leading independent clutch, car servicing, and diagnostic repair centres. We are a long-established and well-known company; founded in 1990 we offer a competitive salary, great incentives, a generous holiday allowance, and the chance for genuine career progression.

Our foremost objective is to offer complete customer satisfaction to all our valued customers. As a member of our team alongside the day-to-day operations of a busy office, you’ll also require the following qualities:

- A passion for ensuring customers receive a great end-to-end experience.
- Manage and distribute information within an office.
- Deal with queries from customers and staff.
- Manage office supplies and organize office activities.
- Behave in accordance with our core values and principles, and treat people with respect and courtesy.
- The willingness to constantly learn and be able to improve your own performance.
- Organised in managing various tasks simultaneously, like scheduling, data entry, and administrative support.
- The ability to accurately complete paperwork; i.e., reports, invoices, and other documentation.
- Promote and maintain the Company image.

We look forward to hearing from applicants that are looking for a new challenge in their career and would like to join our friendly and well-motivated team at A1 Clutches.

**Job Types**: Full-time, Permanent.

**Salary**: From £26,500 per year, increasing based on experience.

Benefits: Sick Pay, Company pension, Employee discount, Free parking, On-site parking, Additional leave.

Flexible: Language Requirement: English preferred but not required.

Schedule: Monday to Friday 08.00 - 17.30, Saturday 08.30 - 15.30

Ability to commute/relocate: Cannock WS11 0BD: reliably commute or plan to relocate before starting work (preferred).

Work Location: In person

**Responsibilities**:

- Manage front-office reception and handle all office administration tasks.
- File management and organization according to the internal database system.
- Perform data entry and maintain records.
- Assist in organizing and scheduling meetings and appointments.
- Collaborate with team members to ensure efficient workflow.
- Follow safety protocols and maintain a clean and organized work area.
- Provide excellent customer service, addressing needs and queries.

**Requirements**:

- Proven experience as an Office Administrator or in a similar role (Preferred but not required, training provided).
- Strong knowledge of office management systems and procedures.
- Proficient in using MS Office Suite and other office management tools.
- Excellent problem-solving and organizational skills.
- Detail-oriented with strong organizational skills.
- Ability to work independently and as part of a team.

We offer competitive pay based on experience, as well as opportunities for career growth within our company. If you are a skilled Office Administrator looking for a challenging and rewarding position, we encourage you to apply.

**Job Types**: Full-time, Permanent, Apprenticeship, Graduate

**Salary**: From £26,500.00 per year

**Benefits**:

- Additional leave
- Company pension
- Employee discount
- Free parking
- On-site parking
- Sick pay

Schedule:

- Every weekend
- Monday to Friday

Supplemental pay types:

- Tips

Ability to commute/relocate:

- Cannock: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Would you be able to work full time? We work Monday to Friday from 8am to 5.30pm and Saturday from 8.30am to 3.30pm.

**Experience**:

- Customer service: 2 years (preferred)
- Administrative experience: 2 years (preferred)

**Language**:

- English (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: A1-CAN-WS110BD-ADM

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