Customer Service Administrator

2 days ago


Cannock, United Kingdom HellermannTyton Full time

**The Role**

**Requirements**:
Key Responsibilities include:

- To process and/or edit customer orders accurately and notify customers promptly of a dispatch date.
- Arrange deliveries and update customers on order status.
- To communicate with other departments, such as Purchasing, Warehouse, Quality Department and other sites to ensure order fulfilment.
- Providing some customers with bespoke reports.
- Investigating discrepancies.
- Progress to deal with dedicated accounts.
- General administration functions as required with the department to assist others.

**You will need**
- English and Maths at GCSE (grades C/4 or above)
- Good keyboard skills with ability to use Microsoft Outlook, Word and Excel.
- Experience in dealing with a diverse range of people in a customer service setting. Be a good team player with a positive and flexible attitude.
- A willingness to learn.

**Summary**
Salary/Benefits - Competitive

Hours of work - Monday to Friday - 8.30- 4.30pm



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