Customer Service Administrator

2 weeks ago


Edinburgh, United Kingdom Tate Full time

Tate are working in partnership with the Phoenix Group to recruit for a Customer Service Administrator to join them on a temporary basis.

This could be your chance to advance your administrative career and start the new year off right. The Phoenix Group in Edinburgh are offering a fantastic full-time opportunity as a Customer Service Administrator.

To assist our customer at Phoenix, we're looking for someone from an administrative background, with interpersonal and listening abilities. If you like to assist others and find enjoyment in addressing their problems, this career is ideal for you. Your great data entry abilities, confidence, and ability to contribute positively to our team will be highly valued.

Within the role of a Customer Service Administrator at Phoenix we always put the needs of the customer first and are passionate about aiding others and enhancing the customer experience.

The hourly wage for this position is £11.54 and it begins on **January 16th 2023**.There are several additional perks that will be available to you, such as holiday pay. Full-time, Monday through to Friday, 9.00am -17:00pm

**What will a Customer Service administrator do?**

While making sure you keep your word, you will help the servicing of a variety of policies. You'll play a key role in ensuring customers are equipped with all the information they need to make the right decision regarding their pension policies. There are no sales involved in this role, what's important is your ability to have great conversations with our customers in a confident, friendly and professional manner while completing any admin necessary.
- Providing all policyholders with excellent customer service at every step of their relationship with Phoenix Group.
- Keeping track of a mailbox that might contain correspondence from co-workers or insurance customers.
- coordinating with other teams and departments to help the policy holder find a solution.
- Acting professionally when conversing with Financial representatives or policyholders.
- Embrace responsibility for duties you are given and keep an eye on activity.

Tate is acting as an Employment Business in relation to this vacancy.



  • Edinburgh, United Kingdom Tate Full time

    Tate are working in partnership with the Phoenix Group to recruit for a Customer Service Administrator to join them on a temporary basis. This could be your chance to advance your administrative career and start the new year off right. The Phoenix Group in Edinburgh are offering a fantastic full-time opportunity as a Customer Service Administrator. To...


  • Edinburgh, United Kingdom Reed Business Support Full time

    **Customer Service Administrator** **£12.69 per hour + holiday pay** **Based in Edinburgh (Hybrid Working)** - 35 hours per week (Mon - Fri) - Hybrid working - Immediate start date **Key responsibilities:** - Researching new and existing opportunities that will provide activities for vulnerable people in their local community - Liaising with Community...


  • Edinburgh, United Kingdom UK Civil Service Full time

    Job summaryThe Insolvency Service is a leading Government agency which plays a crucial role in providing essential services to the public and to business. The work we do is important to the proper functioning of markets, the economy in general and support for thousands of people each year who are in financial difficulty.��Inclusive and diverse teams are...


  • Edinburgh, United Kingdom Data Vertex Full time

    Join our thriving organization as a Remote Customer Service Agent/Administrator, a unique role combining the customer-oriented focus of a service agent with the precise, detail-oriented skills of an administrator. As a Remote Customer Service Agent/Administrator, you will serve as a front-line ambassador for our brand while also ensuring smooth and...


  • Edinburgh, United Kingdom Pertemps Network Group Full time

    **Job Description**: **Mortgage Customer Service Administrator** We are working alongside one of our prestigious banking clients to work within the Mortgages department. **Hours**: - 35 hours per week between 8am - 8pm Monday to Saturday (5 out of 6 days) **Location** - Pentland House, Edinburgh **Salary** - £10.63 per hour **Contract Length**: - 12...


  • Edinburgh, United Kingdom LinkPoint Resources Ltd Full time

    Reference: - MH CSA 485421- Sector: - Account Manager, Administration, Brand Manager, Digital Marketeer, Events, General & Other, Marketing, Marketing & Business Development, Office Management, Office Support, Other, Other, Receptionist- Salary: - £30,000 Per Annum- Benefits: - Private Medical + Pension + Income Protection + Great Flexible Benefit-...


  • Edinburgh, United Kingdom AJ Connect Full time

    **Job Title**:Customer Services Assistant **Location**: Musselburgh **Contract**: Full-Time, Permanent **Salary**: £20,000 - £22,000 AJ Connect is truly excited to be representing the Massimo Zanetti Beverage Group to appoint a driven and professional customer service assistant, reporting into the office manager. Segafredo Zanetti is a world renowned...


  • Edinburgh, United Kingdom Evans Halshaw Renault Full time

    **Service / Warranty Administrator. Part-time, 20 hours per week** **Evans Halshaw Renault Edinburgh** **Competitive Salary with excellent company benefits** Do you have exceptional administration experience? You could be the Service Administrator that we are looking for. As a Service Administrator, you’ll provide exceptional administrative support to...


  • Edinburgh, United Kingdom Evans Halshaw Renault Full time

    **Evans Halshaw Renault Edinburgh** **Salary of £10,110 with £2,500 bonus and excellent company benefits** Do you have exceptional administration experience? You could be the Service Administrator that we are looking for. As a Service Administrator, you’ll provide exceptional administrative support to our Service team. In return, we’ll support you...


  • Edinburgh, United Kingdom Page Personnel Finance Full time

    **Client Details** Fast growing Fintech firm **Description** - Managing customer subscriptions - Arranging transfers and liaising with the relevant authorisation personnel - Supporting customers with Login issues - Liaising with tech team to resolve any customer issues **Profile** - Previous Customer Service experience - Strong listening skills - A...


  • Edinburgh, United Kingdom SOENEC Full time

    Our client is seeking a dynamic individual to join their team as a Customer Care Administrator. In this role, you'll be at the forefront of delivering exceptional support to their valued customers while ensuring the seamless operation of their customer care processes. From handling day-to-day inquiries to assisting with administrative tasks and maintaining...


  • Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers. £30,000 + Private Medical + Pension + Income Protection + Great Flexible Benefits...


  • Edinburgh, United Kingdom LinkPoint Resources Limited Full time

    We specialise in the recruitment of high quality candidates in the Customer Services sector. We have an excellent opportunity for a Customer Service Advisor to work for a leading brand. The role holder will provide world class customer service to prospective customers.£30,000 + Private Medical + Pension + Income Protection + Great Flexible BenefitsCustomer...


  • Edinburgh, United Kingdom GTC Scotland Full time

    **Role Information** Customer Service Assistant **Role Details** **Job title** Customer Service Assistant **Unit** Delivery **Contract type** Permanent **Grade** 1 **Salary range** £23,064 to £25,626 **Responsible to** Lead Customer and Business Support Officer **Responsible for** Not applicable **Role Purpose** The **Customer Service...


  • Edinburgh, United Kingdom Meraki Full time

    Excellent hourly rate - paid weekly - 6-month contract - Office based Meraki Talent is working with a well known financial services organisation based in Edinburgh to appoint a Digital Assistant on a 6-month temporary basis. This opportunity is full-time and offers an excellent hourly rate. To be considered for this role you must be able to work on site, in...


  • Edinburgh, United Kingdom Change Recruitment Full time

    **Contract - Permanent** **Salary - £21500 - £24600 per annum** **Location - Edinburgh** **Shift Patterns - Monday - Friday 9am-5pm (hybrid working options available after probation)** Change Recruitment is recruiting for a talented Customer Service Specialist to join our Fintech client in Edinburgh. This is an excellent opportunity for an individual...


  • Edinburgh, United Kingdom Homes for Students Full time

    Homes for Students is one of the UK’s leading providers of student accommodation. We take pride in the fact that many of our student residents chose to return to us year after year and recommend us to their friends. Our people are an essential part of the service we deliver. All our team members are expected to deliver exceptional customer service to our...


  • Edinburgh, United Kingdom Brook Street Full time

    Have you ever wanted to work within the civil service? Are you customer focused and do you strive for the assurance that their issues and queries are quickly resolved? If the answer is 'Yes', we would love to hear from you. **The Role**: Brook Street are proud to be working in partnership with the Insolvency Service, based in Edinburgh. We are recruiting...


  • Edinburgh, United Kingdom Brook Street Full time

    Have you ever wanted to work within the civil service? Are you customer focused and do you strive for the assurance that their issues and queries are quickly resolved? If the answer is 'Yes', we would love to hear from you. **The Role**: Brook Street are proud to be working in partnership with the Insolvency Service, based in Edinburgh. We are recruiting...


  • Edinburgh, United Kingdom Pertemps Scotland Full time

    **NEW YEAR, NEW CAREER MOVE?** Are you looking for an exciting new role in the new year? Are you looking for a challenging role where you can expand your current skills with a company that will support your career progression and who puts people first? If the answer is yes, then we may have the perfect role for you! **Customer Service Agent**(no sales...