Customer Service
2 weeks ago
**Job Title**:Customer Service & Administration Assistant
**Description**:
An excellent opportunity has arisen to join a well-established b2b telecommunications company based in Hereford city centre. Established for 25 years and trusted by over 1000 businesses, Redline Telecom specialise in telephone & hosted cloud systems (VOIP), broadband and mobiles. Full product training will be provided as part of the role.
The administration aspect of the role will involve working closely with our sales team in order to assist with processing orders for both new & existing customers. This will include arranging ordering new stock & services from our suppliers, keeping customers updated throughout the delivery process and working closely with our engineer team to ensure an excellent delivery of the service.
**Benefits**:
- Quarterly & annual team bonuses
- Full product training
- Work based pension scheme
- Working Hours: Monday - Friday (09.00 - 17.30)
- 28 days holiday including bank holidays
**Essential Skills & requirements**:
- Excellent telephone manner & business administration skills
- Meticulous attention to detail
- Extremely well organised
- Strong written & verbal communication skills
- Excellent IT skills including Microsoft office and Excel
**Essential Qualifications**:
- Maths GCSE grade C or above
- English Language GCSE grade C or above
**Job Types**: Full-time, Permanent
**Salary**: £24,000.00 per year
**Benefits**:
- Company pension
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
- Quarterly bonus
- Yearly bonus
Work Location: In person
Application deadline: 29/03/2024
Reference ID: Customer Service & Administration Assistant
Expected start date: 08/04/2024
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