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Customer Service Assistant
1 week ago
**Customer Service Assistant - Betting Team (no experience required)**
We are looking for Customer Service Betting Assistants to work with us in our Betting team at Cheltenham Festival in March. You would be working in the restaurants, lounges, bars and other public areas to provide a service to customers who would like to place a bet.
**Who are we looking for?**
- Applicants 18+
- Excellent customer service skills
- Reliable, open and honest team players
- Ability to work with cash confidently/good mental arithmetic
- No prior experience needed as paid training is provided
**Cheltenham Festival - Tuesday 12th - Friday 15th March 2024 you will get**:
- An increased rate £14-15ph + holiday pay = £15.86 - £16.99ph
- Earning potential £543
- Travel pay from Hereford - £21.61 per day.
**What does the role entail?**
- You will place the customers bet/s on the terminals in restaurants, bars and public areas
- Pay out winnings to customers who present you with a winning ticket
- Providing an excellent level of customer service
- Cash handling effectively and cashing up at the end of the day
- Confidently talking to customers about their day, and explaining bet types - going the extra mile to provide a pleasant, friendly experience for all
**Why work for us?**
- Working in a friendly and supportive environment
- A fun and fast-paced customer service role
- Competitive hourly rate and holiday pay
- Work at one of the most prestigious racecourses and racing events in the world
- Free on-site parking
- INDHP_
**Job Types**: Part-time, Zero hours contract
**Salary**: £14.00-£15.00 per hour
Expected hours: 24 - 32 per week
**Benefits**:
- Company pension
- Free or subsidised travel
- Free parking
- On-site parking
- Referral programme
Supplemental pay types:
- Tips
Work Location: In person
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