Customer Service

7 months ago


Hereford, United Kingdom RWB Global Full time

We are seeking a highly motivated and customer-oriented individual to join our clients team as a **Customer Service Executive**.

As a Customer Service Representative, you will be the first point of contact for our customers, providing exceptional service and resolving enquiries or issues. This is a great opportunity to utilise your excellent communication skills and contribute to the company's success.

To be successful you must be well organised with excellent administration skills. A strong work ethic and the ability to build and maintain relationships with clients is a must.

The role involves some sales and you would be expected to carry out site visits to current and new clients to secure business.

A full clean driving licence is required for this role.

**Location**:Hereford

**Main Responsibilities **(not limited to);
- Prepare, record and follow up quotes.
- Process all sales and create purchase orders.
- Invoicing.
- Maintain customer database.
- Creation and distribution of promotional material.
- Business development, securing new business.
- Catalog sales.
- Customer Service.
- Account management.
- General administrative duties.

**Benefits**
- Competitive Salary
- 25 days holiday + BH
- Pension
- Health Insurance
- Life Assurance Scheme

**Job Types**: Full-time, Permanent

**Salary**: £22,000.00-£26,000.00 per year

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- customer service: 1 year (preferred)
- sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (required)

Work Location: In person


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