Slot Utilisation Administrator

3 weeks ago


Derby, United Kingdom University Hospitals of Derby and Burton NHS Foundation Trust Full time

The Dermatology Department is looking for 2 highly enthusiastic, reliable, organised and flexible individuals to work at Florence Nightingale Community Hospital.

There are 2 positions available working within Dermatology as Slot Utilisation Administrators.

The Slot Utilisation position plays a key role in ensuring the vital resources within our Dermatology Services are maximised and patients are seen in as timely manner as possible. These posts will be involved in ensuring patients are aware in advance of their appointments, as well as understanding why some patients did not attend their appointments so that suggestions and improvements can be made to reduce the waiting times and increase the number of patients seen in our busy department.

Main duties will be contacting patients ahead of their clinic appointments, dealing with patient queries, planning ahead, calling patients who have not attended their appointments and supporting with general Dermatology admin dutieswhilst ensuring patients needs are met.

Main duties will be contacting patients ahead of their clinic appointments, dealing with patient queries, planning ahead, calling patients who have not attended their appointments and supporting with general Dermatology admin duties whilst ensuring patients' needs are met.

Previous knowledge and experience with Lorenzo / Meditech and waiting list management would be advantageous.

We are looking for professional individuals who are keen to learn new skills, thrive in a busy environment and are team players. Good communication skills are essential for this role.

**Interview date**: 31 March 2023

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

**In return we will offer**:

- Development opportunities, including both professional and leadership development
- On-going support through every step of the way from recruitment to when you join our team and beyond.
- A variety of other staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

**Key Facts about our Trust**:

- Our hospitals see more than 4,000 outpatients daily
- We see more Trauma & Orthopaedic outpatients than any other Trust - over 3,300 per week
- An average 860 patients are seen in A&E every day - 6th largest in the country
- Our hospitals admit more than 220 emergency patients daily.
- We carry out more planned surgical operations than any other Trust in England with almost 50,000 operations taking place in our 52 operating theatres
- We are one of only 5 Trusts nationally with more than 50 operating theatres
- We carry out more than 300 elective procedures each working day



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