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Sales and Marketing Admin Assistant

2 months ago

Derby, United Kingdom The Carpet Stop Full time

We are a reputable domestic carpet fitting company with branches across the UK. This is an exciting opportunity for an experienced Administrator to join a well-established team.

This role would suit a confident, reliable person who is an excellent communicator with both customers and colleagues.

**The** **job role involves**:
**Sales Admin**
- Helping with answering incoming calls
- Follow up calls to generate sales.
- After sales calls to customers for quality control.
- General administration tasks and duties
- Updating customer details using a CRM Software system
- Working closely with the sales team

**Marketing Admin**
- To utilise all appropriate digital platforms to promote and communicate the values of the business.
- Marketing our products through our website and other selling platforms
- Support marketing manager with both traditional and digital marketing campaigns
- Producing additional marketing communications, such as flyers and brochures
- Ongoing Research of our competitor’s online presence, prices, promotions, marketing
- Support marketing manager with any admin related tasks

**The Administrator** **required skills and attributes**:
Essential
- Fully I.T Literate on all Microsoft packages
- Experience of working in an administration-based role
- An understanding of how social media works
- Experience of working within customer service
- Excellent attention to detail
- Professional telephone manner
- Reliable and flexible
- Organised
- Good team player
- Excellent communication skills

Desirable
- Full driving licence
- Good understanding of Google Analytics
- Experience of working within a marketing role

**Benefits**:

- In-house training on bespoke software
- Onsite parking
- Company pension
- Working within an excellent team

The role is based at our Derby store; however, you may be required to occasionally work from our head office.

Hours: 37.5 hours per week, will include working alternate Saturdays.

Initial telephone interviews will be held w/c 5th June

**Job Types**: Full-time, Permanent

**Salary**: £10.42 per hour

**Benefits**:

- Company pension
- On-site parking

Schedule:

- Day shift
- Monday to Friday
- Weekend availability

Ability to commute/relocate:

- Derby: reliably commute or plan to relocate before starting work (required)

**Experience**:

- administration: 3 years (required)
- Customer service: 2 years (required)
- Marketing: 2 years (preferred)

Work Location: In person

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