Data Co-ordinator Eim

1 month ago


London, United Kingdom Whittington Health NHS Trust Full time

The Emergency & Integrated Medicine Care Service Unit (ICSU) is looking to recruit a Band 4 data Co-ordinator to work within dedicated specialty areas

We are seeking a highly motivated and organised individual to join a busy team. This is an ideal opportunity for a proactive and self-motivated individual who enjoys working in a fast paced environment. Excellent interpersonal and communication skills and an ability to work under pressure is essential to the role. The role will support the clinical team and improve the patient pathway

The post holder will ensure that deadlines are met and that there is proactive co-ordination of patient pathways to ensure appropriate treatment is received. The Postholder will be responsible for preparing audits, collating information and preparing presentations for educational and research purposes to the Clinical team as required.

They will establish key working relationships with all members of the team (administrative and clinical), allied health professionals and support workers.

They will act as a point of contact (by phone and in person) in communication with patients, relatives and GPs and other external hospital staff / tertiary referrers as required.

The postholder will be responsible for escalating and troubleshooting issues to the Service Manager and will contribute to finding proactive solutions to routine issues.

Medical services have been delivered on the Whittington Hospital site for over 500 years. On 1st April 2011, Whittington Health was launched as a new Integrated Care Organisation (ICO) comprising The Whittington Hospital NHS Trust, NHS Islington and NHS Haringey. The Whittington and the community health services in Islington and Haringey are award winning organisations, delivering acute and community based health services to a population of 443,000 people.

The organisation is the biggest employer in the area, with over 4,500 staff; delivering healthcare not only on the acute hospital site which has 420 beds, but also from a variety of other community based health centres and through visits to patients homes across the boroughs to address the health needs of the local population. Whittington Health also works with other health, social care and voluntary sector partners to support patients and service users from their initial appointment whether it be with a community health team or at the hospital, all the way through to treatment and tailored after care.

We are one of the three main teaching campuses for the Royal Free and University College Medical School.

Our ICARE (Innovation, Compassion, Accountability, Respect and Excellence) Values not only help us shape what we do, but also how we do it and why. They are fundamental to the way we do business and care for our patients.

The postholder will provide a range of administrative services ensuring that a high quality, efficient and timely administration service is provided to all patients and the entire multi-disciplinary team.

Provide a point of contact between the multi-disciplinary teams and their colleagues, Be responsible for all correspondence and follow up for their multi-disciplinary clinical team(s), in connection with both inpatient and outpatient treatment. They will support the clinical and administrative teams to provide a positive patient experience.Supporting and providing cross cover for all administrative areas across the Division when required so that all areas are sufficiently staffed to provide a consistently high level of patient satisfaction.

To provide Data management within the clinical specialty under the guidance of the Clinical Teams.



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