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Band 8 Matron

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Ilford, United Kingdom Barking Havering and Redbridge Univ Hospitals NHS Trust Full time

Our Outpatient services are delivered from Queens and King George hospitals, with community services at Barking Community Hospital, Brentwood Community Hospital and Harold Wood Polyclinic. Some of our services will also be delivered from the newly built St. George’s Hub in Hornchurch from mid-2024.

You will work collaboratively with the Senior Corporate Nursing and Outpatient Management Team and wider directorate to develop Outpatient services - making our service an outstanding place to be cared for and a great place to work.

You will have excellent communication skills, model strong clinical leadership, and have the ability to support and develop staff to facilitate excellent patient care within the department.

The Outpatient Matron will have overall accountability for the day to day management of the nursing services across their areas of responsibility. They will practice at an advanced level demonstrating a high level of autonomy and decision-making. They will ensure that the needs of the patients and their relatives are met at all times and that services are staffed to an appropriate level to meet the needs of the patient and provide good service provision across all the outpatient departments and clinics.

We provide care for the residents of three diverse London boroughs. Most of our 7,800 permanent staff live in Barking and Dagenham, Havering and Redbridge and the majority are from black, Asian and minority ethnic groups. We also provide healthcare services to people in south west Essex, and specialist neurosciences services to the whole of the county.

Our services include all the major specialties of large acute hospitals and we operate from two main sites - King George Hospital in Goodmayes and Queen’s Hospital in Romford. We have two of the busiest emergency departments in London - more than 300,000 people visited our A&Es in 2023. We also provide outpatient services at Brentwood Community Hospital, Barking Community Hospital, Loxford Polyclinic, and Harold Wood Polyclinic.

We’re pleased to be leading the way in reducing the time our patients wait to get the treatment they need. The Elective Surgical Hub at King George Hospital is one of eight to be accredited as part of a national scheme; the Care Quality Commission has raised the ratings for urgent and emergency care at Queen’s and King George hospitals; and data released by NHS England showed that the Trust was the most improved in 2023 for reducing waits for emergency care.

We are particularly proud of our regional Neurosciences Centre; Radiotherapy Centre; Hyper Acute Stroke Unit; and dedicated breast care service at King George Hospital. We’re also part of the North East London Cancer Alliance.

For further information on this role, please see the attached detailed Job Description and Person Specification.