Customer Service Administrator

2 weeks ago


Invergordon, United Kingdom Castle View Personnel Full time

Our client is looking to appoint a Customer Service Administrator on a part time basis in Invergordon. This is a varied role offering excellent training and the opportunity to progress within the business. The preferred pattern of working hours is initially 2 days per week, rising to 3 or 4 days following the initial training period of approximately 12 weeks. Flexibility on the pattern of working hours will be offered where possible.

Duties include:

- Dealing with a range of customer enquiries, maintaining and developing customer relations.
- Taking and processing customer orders.
- Updating and maintaining accurate customer records.
- Monitoring and replenishing stock.
- Taking and recording deliveries.
- Processing transactions and reconciling takings.
- Merchandising.
- Assisting with putting together orders for dispatch.
- Ad hoc administration in support of the Director.
- Diary management.
- Taking messages and delegating calls.
- Maintaining a clean and tidy workspace at all times.
- Cashiering.

**Person specification**
- Previous administration/customer service experience.
- Excellent communication and interpersonal skills.
- Ability to work with accuracy and attention to detail.
- Strong teamworking skills.
- Open to training and development opportunities and a willingness to accept additional responsibility.
- Castle View Personnel (Inverness) Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers._

**Job Type**: Part-time
Part-time hours: 14-25 per week

**Salary**: £10.50-£11.50 per hour

**Benefits**:

- Flexitime

Schedule:

- Monday to Friday

Work Location: In person



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