Administration and Customer Support Assistant

4 weeks ago


Camden, United Kingdom Gordon Yates Limited Full time

* Experience in a similar fast paced position within education - desired
- Be an exceptional communicator - written and verbal.
- Reliable with exceptional time keeping.
Administration and Customer Support Assistant
We are currently working closely with our client to find a personable individual with strong administrative skills and good attention to detail.
Who will you be working for?
What will you be doing?
As Administration and Customer Support Assistant you will be responsible for assisting with the accurate and timely onboarding of Apprentices onto out clients Apprenticeship programmes.
Other duties include:

- Taking responsibility for the accurate data entry of Apprentice details and course bookings onto a variety of systems.
- Booking pre-work as required and ensuring all Apprentices are booked onto relevant courses raising any issues with the Apprenticeship Admissions Manager.
- To ensure that PLR's (Personal Learning Records) and Apprentice/Employer skills assessments are saved correctly.
- To regularly report on outstanding information.
- Assist with the drafting of final forms onto system.
- To ensure continuous improvements are looked for in the service offered and to work with other members of the team to deliver these.
- Supporting additional work as required by management from time to time.
About you:

- Excellent attention to detail and accurate data entry processing skills.
- Effective communicator with excellent interpersonal skills.
- Analytical thinking.
- Strong organisational and time management skills.
- Ability to manage own workload and work under pressure during busy onboarding periods.
- Computer literate.
- Experience in a similar fast paced position within education, hospitality or retail - desired but not essential.
- Be an exceptional communicator - written and verbal.
- Reliable with exceptional time keeping.
What's in it for you?
The salary is £22,000 - 24,000 (salary dependent on experience). The working hours are 9am-5.30pm Monday-Friday.
How to apply



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