Social Prescribing Link Worker

1 week ago

St Austell, United Kingdom St Austell Healthcare Full time

**Job summary**

Social prescribing empowers people to take control of their health and wellbeing through referral to link workers who give time, focus on what matters to me and take a holistic approach to an individuals health and wellbeing, connecting people to community groups and statutory services for practical and emotional support. Link workers also support existing groups to be accessible and sustainable and help people to start new community groups, working collaboratively with local partners.

**Main duties of the job**

The post holder will work as a key part of the primary care network (PCN) multi-disciplinary team. Social prescribing can help PCNs to strengthen community and personal resilience and reduces health and wellbeing inequalities by addressing the wider determinants of health, such as debt, poor housing and physical inactivity, by increasing peoples active involvement with their local communities. It particularly works for people with long term conditions (including support for mental health), for people who are lonely or isolated, or have complex social needs which affect their wellbeing.

**This post is for 37.5 hours per week**

**About us**

St Austell Healthcare has a strong multidisciplinary team comprising GPs, ANPs, Nurses, Paramedics and Pharmacists and an ethos for innovation and collaboration with health and social care partners.

We are an award winning, happy team and take pride in our work and the care we offer our 38,000 patients.

We are constantly seeking new ways of working to enhance service provision and the patient experience, introducing new technologies and methods of working to meet the expectations of our patient group. We are ambitious and wish to provide the best service we can for the people of St Austell.

**Job description**

**Job responsibilities**

**MAIN DUTIES AND RESPONSIBILITIES**:
1. Working with direct supervision by a GP and the Head of Social Prescribing, take referrals from a wide range of agencies, including PCNs GP practices and multi-disciplinary team pharmacies, wider multi-disciplinary teams, hospital discharge teams, allied health professionals, fire service, police, job centres, social care services, housing associations, and voluntary, community and social enterprise (VCSE) organisations (list not exhaustive).

2. Provide personalised support to individuals, their families and carers to take control of their health and wellbeing, live independently and improve their health outcomes, as a key member of the PCN multi-disciplinary team. Develop trusting relationships by giving people time and focus on what matters to me. Take a holistic approach, based on the persons priorities and the wider determinants of health.

3. Co-produce a simple personalised care and support plan to improve health and wellbeing, introducing or reconnecting people to community groups and statutory services.

4. The role will require managing and prioritising your own caseload, in accordance with the needs, priorities and any urgent support required by individuals on the caseload. It is vital that you have a strong awareness and understanding of when it is appropriate or necessary to refer people back to other health professionals/agencies, when what the persons needs are beyond the scope of the link worker role e.g., when there is a mental health need requiring a qualified practitioner.

5. Draw on and increase the strengths and capacities of local communities, enabling local VCSE organisations and community groups to receive social prescribing referrals.

6. Alongside other members of the PCN multi-disciplinary team, work collaboratively with local partners to contribute towards supporting local VCSE organisations and community groups to become sustainable, and ensure that community assets are nurtured, by sharing intelligence regarding any gaps or problems identified in local provision with commissioners and local authorities.

7. Have a role in educating non-clinical and clinical staff within their PCN multi-disciplinary teams on what other services are available within the community and how and when patients can access them. This may include verbal or written advice and guidance.

8. To play a key role in updating our community directory Help at Hand and leading on a certain area of the app as per instructed by the Head of Social Prescribing.

9. Assist in the delivery of lifestyle education sessions, peer support group facilitation and Walking for Health group co-ordination.

**Key Tasks**:
The following are key tasks of the social prescribing link worker. There may be on occasions a requirement to carry out other tasks:
**Referrals**:

- Promote social prescribing, its role in self-management, and the wider determinants of health.
- As part of the PCN multi-disciplinary team, build relationships with staff, attending relevant MDT meetings to give information and feedback on social prescribing.
- Be proactive in developing strong links with local agencies to

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