Personalised Care Led

4 months ago

St Neots, United Kingdom Lakeside Healthcare Full time

**About Lakeside**

**LAKESIDE HEALTHCARE** is changing the face of primary care provision in England. We are bold, adventurous and ambitious and determined to thrive in uncertain times. We are the largest ‘true’ partnership in the NHS and operate from various sites across the East Midlands. We serve the healthcare needs of over 170,000 patients across Northamptonshire, Lincolnshire & Cambridgeshire. Joining our team presents an opportunity to be part of a large organisation that is changing the way primary care is delivered today.

**Living and breathing our values at Lakeside Healthcare**

**Caring & Respect**:Simply put we genuinely care about people: working together for our patients and our teams, our patients come first in everything we do. We strive to ensure we connect and respond to all needs with compassion, care and respect to improve the lives and wellbeing of the communities we serve.

**Teamwork & Quality**: In all areas of our business we network, collaborate and learn from our Patients, Stakeholders and each another to ensure we are always striving to improve, making the right and best decisions to provide the best service.

**About the Practice/Department/Team**

Our aim is to provide exemplary patient care; finding innovative solutions in general practice to deliver the best care we can to our patients.

**Job Introduction**

Are you a social prescriber link worker, Health and wellbeing coach, or care coordinator?

Do you want to progress in your career or become a leader in the personalised care team?

If so, this is a great opportunity for you to develop and challenge yourself to the next level of your career in personalised care

St Neots PCN’s Personalised Care team consists of a dedicated team of Social Prescribing Link Workers, a Health and Wellbeing Coach and a Care Coordinator. They are a passionate team who deliver personalised care to a high standard. The post holder will be responsible for supporting the team in their day to day work, managing rotas, undertaking case load reviews, identifying training and development needs and being a general first point of contact for any questions, queries and ideas. In addition to line managing the team, the post holder will also hold a caseload of patients in their area of expertise as Social Prescribing Link Worker, Health & Wellbeing Coach or Care Coordinator.

**What you will do**
- Supervision and daily line management of Personalised Care Team members; being a first point of contact.
- Developing induction plans for new members of the team; identifying training requirements and opportunities for the existing team.
- Provide support and guidance through facilitating regular peer review sessions.
- Working with practices to establish and maintain appropriate referral processes.
- Supporting patients through the personalised care model, focusing on strengths and needs of individuals.

**Essential Criteria**
- NVQ Level 3, or Advanced Level or Equivalent experience in health and social care.
- Experience and knowledge of providing support to vulnerable people through lifestyle interventions or motivational coaching through a recognised Personalised Care role.
- Excellent interpersonal skills with the ability to influence change and process.
- Good ability to use IT functions such as MS Office; good knowledge and experience in reporting in SystmOne.

**What we offer you (Benefits)**
- Generous holidays (additional long service entitlements).
- NHS pension and long service recognition.
- NHS Discounts (Blue Light Card).
- Career opportunities.
- Role specific training and ongoing development.
- Great team environment.

Our interview process will aim to meet you in person however some interviews may be carried out virtually.

Please ensure you have your Right to Work documentation available at interview We will require you to produce the original documentation prior to your start date.

**Shortlisting**

**Website**

**Equality, Diversity & Inclusion**

**Equal Opportunities**

Lakeside Healthcare is an equal opportunities employer. We are committed to ensuring that all our staff and job applicants are protected from unlawful discrimination. All employees and job applicants will be treated equally, fairly and with respect. We will endeavour, through appropriate training, to ensure that our hiring teams making selection and recruitment decisions that do not discriminate, whether consciously or unconsciously and follow recognised industry best practice.

**Job Types**: Full-time, Permanent

**Salary**: £27,500.00-£30,000.00 per year

**Benefits**:

- Store discount

Application question(s):

- Do you have the right to work in the UK? (Yes/No) - If you answered Yes you must be able to provide sufficient evidence upon interview.
- Do you hold an NVQ level 3, Advanced Certificate or equivalent in health and social care? Or have equivalent experience?
- Have you experience of working within a personalised care role (i.e. Social Prescribing

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