Business Support Officer

6 days ago


Leeds, United Kingdom NHS England and NHS Improvement Full time

NHS England and NHS Improvement are transforming how we work together to more effectively and efficiently support local health systems and the patients and public they serve.

Our new operating model will be focused on providing a single system view, single messaging and shared leadership to support and enable integrated care. We are creating integrated regional teams and new regional geographies, and aligning our corporate functions.

The newly-established Transformation Directorate in NHS England & NHS Improvement draws together Innovation, Research and Life Science; Improvement and Digital Transformation into a single team seeking to deliver transformative change for both patients, staff and clinicians in the NHS.

**This in undertaken in three ways**:
1) Redesigning services;
2) Data and analytics;
3) A learning and innovation NHS

The Directorate works together with clinicians and the frontline to redesign services, find creative solutions to address elective surgery, clearing the backlog and getting us back to previous levels of activity and beyond.

The NHS has an ability unique in the world to learn and innovate at scale. We have excellent innovators and research institutions in the UK. Many of the innovations are already being made somewhere on the NHS frontline, and part of our role is to encourage adoption and spread of these proven innovations, giving the frontline a bigger voice. We will be convening stakeholders to build improvement ideas, pilot new ways of operating, and scaling the adoption of successful pilots.

Frontline Digitisation is among the largest IT enabled transformation programmes in the UK. The Frontline Digitisation programme drives the digitisation of health and care through the provision of guidance, standards, support and targeted central investment in the core digital capabilities required to transform care. This major digital programme will enable the NHS to achieve the digital transformation goals set out in the Long-Term Plan, and in the Secretary of State’s technology vision.

The Business Support Officer will work as an important member of the Business Support Function. The role requires the delivery of an effective and efficient business support service supporting senior managers and the team within Frontline Digitisation. The post holder will be required to work on their own initiative and have experience of working in a fast-paced environment.

The post holder will be secretariat for several senior management team meetings which includes minute taking and action log management. Organising and scheduling meetings and events as directed. Arranging travel and accommodation where necessary and facilitating a shared mailbox.

As well as supporting effective communication and stakeholder management, both internally and externally the role will support events and workshops and be responsible for the timely management of meetings, often involving many parties, liaising between organisations, communicating the details and a variety of other administration duties.

Duties

**The post holder will**:

- Provide a high level, professional and confidential service, covering all aspects of secretarial, administrative and organisational support.
- Provide diary management and administrative support for the team as necessary.
- Arrange meetings and events, including room bookings, support the handling of travel and accommodation bookings.
- Timely preparation and circulation of agendas, secretariat/minute taking as required.
- Assist in the production of other reports, statistics research and other operational duties as required.
- Support the recruitment activities of the programme
- Support the raising of purchase orders and receipting of invoices
- Undertake administrative tasks to support the Programme/Business Support Function
- Facilitate a shared team mailbox

Please note that the reason for the fixed term of this contract is due to the project the work will be covering and the end date is 08.11.22.



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