Call Handler

4 weeks ago

Chorley, United Kingdom ABS Commercial Solutions Full time

ABS Solutions are an industry-leading and forward-thinking organisation, working within the Utilities Infrastructure sector. We pride ourselves on being specialists in everything we do. We have a big year planned for growth and are looking for a number of Scheduling and Streetworks Administrators to join our successful Streetworks Team. If you have a passion for problem solving and taking ownership of your work, then this role would be ideal. Full training is provided.

**The Role**

Have you ever seen roadworks and wondered how they got there? Well, with our opportunity you will be arranging, scheduling and ensuring legislation is being followed to ensure when a team turns up to complete a job, they can do this in a safe, legal and timely manner. You will be the first point of contact for Gangs (Teams) on the road and they will call you for guidance. This role is varied, and no day is the same, some role responsibilities include:

- Checking Utility Prints to ensure it’s a safe area for the teams to work.
- Ensuring Streetworks legislation is followed to ensure no one is working illegally.
- Ensure Traffic Management requirements are in place.
- Communicate and escalate where needed and ensure that the correct information is both sent and received within required timescales.
- Job Build to ensure teams have full job and safety information on site.
- Liaising with both Clients and Local Authorities.

You will have full training in this role but having an excellent eye for detail, plus enjoy dealing with several responsibilities at one time would be an advantage. Some days can be challenging but when you find a resolution and there is a positive outcome it is incredibly rewarding. You must also ideally have:

- Experience supporting customers either over the telephone or face to face.
- Have some exposure to Microsoft Office, Excel or using a system.
- Passionate for problem solving and takes pride in their work.

**What’s in it for you?**
- Free onsite parking
- Buy more holidays Scheme.
- Free fruit, tea and coffee
- New breakout area
- Company events
- Refer a friend scheme.

If you would like to find out more about this opportunity, then please send your CV over to our dedicated Head of Talent Acquisition.

ABS Commercial Solutions Ltd is committed to encouraging equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best. The organisation - in providing goods and/or services and/or facilities - is also committed against unlawful discrimination of customers or the public.

**Job Types**: Full-time, Permanent, Graduate

**Salary**: £22,500.00-£25,000.00 per year

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Free parking
- On-site parking
- Referral programme

Schedule:

- Holidays
- Monday to Friday

Work Location: One location

Reference ID: ABS Street - New

  • Fnol Case Handler

    1 week ago

    Chorley, United Kingdom Bridgetech Resourcing Full time

    Our client is seeking a First Notification of Loss (FNOL) Case Handler. As a member of the FNOL team, you will be the first point of contact in taking information regarding road traffic accidents and advising the customer of the next steps and how we can help. You will usually be the first point of contact the customer has, so good customer service skills,...

  • Deployment Case Handler

    2 weeks ago

    Chorley, United Kingdom Bridgetech Resourcing Full time

    Our client is seeking a Deployment Case Manager. As a member of the First Notification of Loss team with the specific duties of deployment of client services you will be responsible for ensuring that customers are provided with a replacement vehicle and commence the vehicle repair or total loss process. You will select the best options for the customer and...

  • Claims Handler

    4 weeks ago

    Chorley, United Kingdom Talent Sphere Ltd Full time

    **Claims Handler** Safe World Insurance Group (UK) Ltd Full-time, Permanent Have you got experience in a “professional/financial service” company in a customer facing role? Are you an experienced customer service professional looking for a new challenge where you can give more to a business and leave your stamp? Are you looking for an exciting...

  • Claims Handler

    3 days ago

    Chorley, United Kingdom Talent Sphere Ltd Full time

    **Claims Handler** Safe World Insurance Group (UK) Ltd Full-time, Permanent Have you got experience in a “professional/financial service” company in a customer facing role? Are you an experienced customer service professional looking for a new challenge where you can give more to a business and leave your stamp? Are you looking for an exciting...

  • Fnol Claims Handler

    3 weeks ago

    Chorley, United Kingdom Bridgetech Connect Full time

    Our client is seeking a First Notification of Loss (FNOL) Claims Handler. As a member of the FNOL team, you will be the first point of contact in taking information regarding road traffic accidents and advising the customer of the next steps and how we can help. You will usually be the first point of contact the customer has, so good customer service...

  • Clinical Negligence Team Lead

    4 weeks ago

    Chorley, United Kingdom Speed Medical Full time

    Speed Medical is one of the largest providers of medico legal reports in the UK, working in partnership with solicitors dealing with personal injury claims. As well as medical reports, Speed Medical can also obtain medical records, provide rehabilitation services and any further treatment required following a personal injury. **The Role** The Clinical...

  • Customer Service Handler

    4 weeks ago

    Chorley, United Kingdom JOB Consultancy Full time

    Immediate Starts Available! - Customer Service/ Call Centre - Hybrid Working Options available following probation - Monday - Friday, 37.5 Hours per week - Free onsite Parking The hours of work are Monday - Friday between the hours of 8:00 am - 18:00 pm, Monday to Friday. There is also the opportunity to work from home 2 days per week following...

  • Customer Service Advisor

    2 weeks ago

    Chorley, United Kingdom JOB commercial Full time

    Here at JOB Consultancy, we are recruiting for a Customer Service Handler to work for one of our clients based in the Chorley area. The hours of work are Monday - Friday between the hours of 8:00 am - 18:00 pm. There is also the opportunity to work from home 2 days per week following probation. A basic salary of up to £25k is on offer dependent on...

  • Customer Service Advisor

    2 weeks ago

    Chorley, United Kingdom JOB commercial Full time

    Here at JOB Consultancy, we are recruiting for a Customer Service Handler to work for one of our clients based in the Chorley area. The hours of work are Monday - Friday between the hours of 8:00 am - 18:00 pm. There is also the opportunity to work from home 2 days per week following probation. A basic salary of up to £25k is on offer dependent on...

  • Insurance Administrator

    3 weeks ago

    Chorley, United Kingdom Talent Sphere Ltd Full time

    **Claims Handler** Safe World Insurance Group (UK) Ltd Full-time, Permanent Have you got experience in a “professional/financial service” company in a customer facing role? Are you an experienced customer service professional looking for a new challenge where you can give more to a business and leave your stamp? Are you looking for an exciting...

  • Clinical Negligence Administrator

    6 days ago

    Chorley, United Kingdom Speed Medical Full time

    **Join our Clinical Negligence team!** Speed Medical is one of the largest providers of medico legal reports in the UK, working in partnership with solicitors dealing with personal injury claims. As well as medical reports, Speed Medical can also obtain medical records, provide rehabilitation services and any further treatment required following a personal...