Client Services Administrator

4 months ago

London, United Kingdom GC Partners Full time

**Client Services Administrator**:
Location

London

Reporting to

Account Director

Contract

Permanent, Full Time

Hours

08:30 - 17:30 Monday to Thursday and 08:30 - 17:00 on Fridays

Are you ready to start your career in a rapidly progressing company with service at the heart of everything we do? Then you’ve come to the right place.

We are GC Partners and we are a specialist financial exchange company. We help Private and Corporate clients move their money at the best rate, using our 20 years of experience, our bespoke technology and dedication to customer service. We have 6 offices around the globe including Hong Kong and Dubai, with further expansion in the future.

We have a fantastic opportunity for a Client Services Administrator to become an integral part of our bustling Private Client Dealing Desk. If you’re collaborative, adaptable, driven to succeed, and seeking your next career opportunity, we want to hear from you

**Job Purpose**:
In this pivotal role, you will provide essential support to our team of FX Dealers, ensuring the smooth operation of our busy and expanding desk. This is a great opportunity to join a thriving team within a fast-paced and rapidly expanding company.

**Person Specification**:
We are looking for an individual who currently possesses the following skills:

- Experience in an administrative or customer service role
- Strong time management skills with the ability to adapt to changing workloads and priorities
- Meticulous attention to detail
- Excellent interpersonal, verbal, and written communication skills

**Duties/Responsibilities**:

- Provide day-to-day support to our private client dealing team
- Assist first-time users with our online platform
- Maintain and accurately record KYC (Know Your Customer) information
- Assist with client onboarding, ensuring adherence to relevant policies and processes

**Qualification & Experience**:

- Minimum 1 year of proven experience in a customer service or administration position
- Degree in a relevant area
- Demonstrable IT skills

**Benefits of working at GC Partners**:

- Workplace pension - employer contributions
- 25 days of holiday per year, plus bank holidays
- Employee assistance programme
- A truly global business with opportunities for growth
- Plus additional benefits

**Equal Opportunities**:
At GC Partners, we value diversity and inclusivity. We believe in celebrating our differences, no matter what that looks like. Join us in creating a workplace where everyone can thrive.

We are an equal opportunity employer. We welcome applicants from all backgrounds and each applicant is given fair consideration throughout the recruitment process.

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