Visitor Experience Host

4 weeks ago

Bath, United Kingdom Bath & North East Somerset Council Full time

**Hours: 10.5 per week, **working 3 weekends out of 4, including some late nights.**

**Contract Type: Temporary (Fixed term until 31**st** August 2023)**

**Service Area: Heritage Services**

**Department: The Roman Baths, Stall Street, Bath**

We have vacancies at the Roman Baths for seasonal Visitor Experience Hosts to join our Front of House team. This is an ideal opportunity to join an award-winning team, working in a busy but enjoyable historical environment.

Duties include welcoming and engaging with our visitors, managing visitor entry, selling tickets and guidebooks, issuing and collecting audio guides, patrolling the site, security invigilation and giving guided tours.

Applicants must have a good general education, with a high standard of personal presentation, a very friendly manner and excellent customer care and communication skills. Experience of operating tills is essential and the ability to speak a foreign language would be an advantage. Experience of working in a visitor attraction or museum would be helpful as would an interest in history..

Full training and a uniform will be provided.

**Why B&NES Council?**

We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. These include:

- A competitive salary package
- A range of flexible working and hybrid working options, including flexi-time, four regional offices and home-working, dependent on service requirements
- A generous holiday allowance and special leave provisions
- The Local Government Pension Scheme
- A comprehensive Employee Assistance Programme - whatever life throws at you; we are committed to supporting you and your well-being at work and home
- Professional and personal development including in-house training and accredited qualifications including Aspiring Manager and Leadership Development
- Discount scheme including the VECTIS card that offers numerous local discounts including cycle to work and free entry to numerous local attractions with B&NES

**Interested to find out more?**

**To apply**

Bath & North East Somerset Council has one overriding purpose - to improve people’s lives. We have four core values which shape every aspect of our working life and how we look to the future. These values are to be **Bold, Empowered, Supportive **and** Transparent**.

**As an equal opportunities employer, Bath & North East Somerset Council is committed to the equal treatment of all current and prospective employees and is opposed to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.**

**Interview Date**:week commencing Tuesday 25**th** April 2023**

**Starting date 1**st** June or 1**st** July 2023**

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