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Seasonal Visitor Experience Host

3 months ago

Bath, Bath and North East Somerset, United Kingdom Bath & North East Somerset Council Full time

Hours: 35 Per Week

Contract Type:
Fixed Term

Service Area:
Sustainable Communities

Department:
Heritage

Hours:

Variable options starting at 21 hours (3 days) per week; 24/28 hours (4 days) per week and a maximum of 30/35 (5 days per week).

All contracts include working 3 weekends our of 4 and some late nights
.
***We are seeking Seasonal Team Members to join our award-winning Front of House team this Summer. The Roman Baths welcomes around 1 million visitors, and we are passionate about providing engaging experiences that bring family and friends together to create memories that will last a lifetime.


This is an ideal opportunity to join our team with varying contract options, working in a busy, enjoyable, unique historical environment.


Duties include welcoming and engaging with our visitors, managing visitor entry, selling tickets and guidebooks, issuing and collecting audio guides, patrolling the site, security invigilation and giving guided tours.

Fixed term contracts available of varying length, options include:

  • 4th March
  • 31st October 202-1st June
  • 30th September
  • 1st July 31st August


Applicants must have a good general education, with a high standard of personal presentation, a very friendly manner and excellent customer care and communication skills.

Experience of operating tills is essential and the ability to speak a foreign language would be an advantage. Experience of working in a visitor attraction or museum would be helpful as would an interest in history.

Full training and a uniform will be provided.

See our website for more information and video content:

Why B&NES Council?
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need

These include:

  • A competitive salary package
  • A range of flexible working and hybrid working options, including flexitime, four regional offices and homeworking, dependent on service requirements
  • A generous holiday allowance and special leave provisions
  • The Local Government Pension Scheme
  • A comprehensive Employee Assistance Programme whatever life throws at you; we are committed to supporting you and your wellbeing at work and home
  • Professional and personal development including inhouse training and accredited qualifications including Aspiring Manager and Leadership Development
  • Discount scheme including the VECTIS card that offers numerous local discounts including cycle to work and free entry to numerous local attractions with B&NES

Interested to find out more?

To apply
Bath & North East Somerset Council has one overriding purpose - to improve people's lives.

We have four core values which shape every aspect of our working life and how we look to the future.

These values are to be
Bold, Empowered, Supportive and
Transparent.

As an equal opportunities employer, Bath & North East Somerset Council is committed to the equal treatment of all current and prospective employees and is opposed to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.

Interview Date: 22nd January 2024

Safeguarding Statement:


The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable groups and expects all employees and volunteers to share this commitment.

As part of this commitment anyone working in a post with children or vulnerable groups will be expected to undertake an Enhanced DBS check with/without barred list checks.