Executive Lounge Apprentice
6 months ago
**WELCOME TO A WORLD OF OPPORTUNITIES** AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. - No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to achieve our common goal. “To share the light and warmth of hospitality”. With amazing training, resources and support from both managers and colleagues, there is always an opportunity to develop and grow.
As an Executive Lounge Apprentice with Hilton you will be working towards a Hospitality Team Member Level 2 Apprenticeship standard over the course of 15 months. No prior experience needed - just a passion for Guest Service
Benefits and Pay
- £12. 52 per hour
- Free meals on duty
- Holiday: 28 days including bank holidays (increasing yearly)
- Pension scheme
- High street discounts: with Perks at Work
- Grow your career and Personal Development: programmes designed to support your career
- 24/7 access to Employee Assistant Programme (EAP) & Wellbeing Hub
- Dedicated 1-2-1 support throughout your apprenticeship
- Functional Maths and English skills offered alongside the programme
**What will I be doing?**
As an Executive Lounge Host, you will comfort executive Guests throughout their stay at the hotel by responding efficiently to their enquiries and offering advice and information as requested. An Executive Lounge Host contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:
- Welcome executive Guests on arrival and assist them during their stay dealing efficiently with enquiries and any complaints
- Process accurately check-ins and check-out
- Ensure that all Guest supplies and amenities are offered and replenished to the required standards
- Stay current with all hotel services as well as VIP requests and special events
- Demonstrate a knowledge of external locations, attractions and landmarks in the vicinity
- Project a professional manner with an emphasis on hospitality and Guest service
- Comply with Hotel security, fire regulations and all health and safety legislation
- Execute tasks as instructed by the Executive Lounge Supervisor or Manager
- Serve your role and Team in an environmentally-conscience manner
.
-
Executive Lounge Director
3 weeks ago
London, Greater London, United Kingdom Montcalm Royal London House Full timeAbout Montcalm Collection United by timeless style and peerless service, Montcalm Collection is a portfolio of luxury hotels in London. We are looking for an experienced hospitality professional to lead our lounge operations. As Executive Lounge Manager at Montcalm Royal London House, you will be responsible for delivering exceptional service to our...
-
Executive Lounge Manager
3 weeks ago
London, United Kingdom Montcalm Royal London House Full timeAbout Montcalm Collection United by timeless style and peerless service, Montcalm Collection is Londons compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the citys story. The hotels in the collection include a historic...
-
Executive Lounge Host/Hostess
3 weeks ago
London, United Kingdom Hilton Hotels Full timeExecutive Lounge Host/HostessWELCOME TO A WORLD OF FLEXIBILITY AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE. Choose a work schedule that works for you! When you join our team on a Casual contract, you have the flexibility to pick the shifts that suit your availability, so you can make the best out of your spare time. Whether...
-
Executive Lounge Host/ess
6 months ago
London, United Kingdom Hilton Full time**Career opportunities with a side of good times!** **WELCOME TO A WORLD OF OPPORTUNITIES **AT THE WORLD'S #1 BEST WORKPLACE, AWARDED BY GREAT PLACE TO WORK & FORTUNE.**: - ** No two days or two hotels are the same, but our spirit and passion for hospitality always brings all our teams together to create a culture of inclusiveness, positivity and drive to...
-
Executive Lounge Manager
3 weeks ago
City of London, Central London, United Kingdom Montcalm Royal London House Full timeAbout Montcalm Collection United by timeless style and peerless service, Montcalm Collection is Londons compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper, each hotel reveals a different chapter in the citys story. The hotels in the collection include a historic...
-
Executive Lounge Manager
3 weeks ago
City of London, United Kingdom Montcalm Royal London House Full timeAbout Montcalm CollectionYou could be just the right applicant for this job Read all associated information and make sure to apply. United by timeless style and peerless service, Montcalm Collection is Londons compendium of luxury hotels. Housed in elegant Georgian townhouses, an 18th-century brewery, heritage headquarters and a diamond-shaped skyscraper,...
-
Executive Lounge Manager
4 weeks ago
London, United Kingdom Montcalm Collection Full timeAbout Montcalm CollectionUnited by timeless style and peerless service, MontcalmCollection is London’s compendium of luxury hotels. Housed in elegant Georgiantownhouses, an 18th-century brewery, heritage headquarters and a diamond-shapedskyscraper, each hotel reveals a different chapter in the city’s story. Thehotels in the collection include a historic...
-
Executive Lounge Host
15 hours ago
London, Greater London, United Kingdom London Hilton on Park Lane Full timeUnparalleled Luxury Experience: Executive Lounge HostThe London Hilton on Park Lane is proud to offer an exceptional experience for its discerning guests. As an Executive Lounge Host, you will play a pivotal role in delivering unparalleled luxury to our VIP and long-stay guests. Your expertise in customer relations, conflict resolution, and staff management...
-
Executive Lounge Team Member
6 days ago
London, Greater London, United Kingdom Hilton Worldwide, Inc. Full timeExecutive Lounge Team Member PositionWe are seeking a highly skilled and motivated individual to join our Executive Lounge Team as an Executive Lounge Team Member.In this role, you will be responsible for delivering exceptional customer service, taking and serving food and drinks orders, and creating memorable experiences for our guests.Key...
-
Executive Club Lounge Manager
6 days ago
City of London, United Kingdom Montcalm Royal London House Full timeCompany Overview">Montcalm Royal London House is a luxury hotel located in the heart of London, offering a unique blend of classic charm and modern flair. Our hotel features elegant Georgian townhouses, an 18th-century brewery, and a diamond-shaped skyscraper, each revealing a different chapter in the city's story.Job Summary">We are seeking a skilled and...
-
Executive Lounge Supervisor
1 month ago
London, United Kingdom Montcalm Collection Full timeAbout Montcalm CollectionUnited by timeless style and peerless service, MontcalmCollection is London’s compendium of luxury hotels. Housed in elegant Georgiantownhouses, an 18th-century brewery, heritage headquarters and a diamond-shapedskyscraper, each hotel reveals a different chapter in the city’s story. Thehotels in the collection include a historic...
-
Residential Lounge and Hospitality Manager
3 weeks ago
London, Greater London, United Kingdom Montcalm Collection Full timeAbout the RoleWe are seeking a highly skilled and ambitious Executive Club Experience Coordinator to join our team at Montcalm Royal London House. As a key member of our hospitality team, you will be responsible for delivering exceptional guest experiences and ensuring seamless lounge operations.Responsibilities:Oversee daily lounge operations, including the...
-
Club Lounge Hospitality Manager
3 days ago
London, Greater London, United Kingdom Montcalm Royal London House Full timeCareer Opportunities at Montcalm Royal London HouseWe are a dynamic and innovative company that offers a range of career opportunities in hospitality management. Our team is passionate about delivering exceptional service and creating unforgettable experiences for our guests.As an Executive Club Lounge Manager, you will play a key role in ensuring the...
-
Executive Lounge Agent
7 months ago
London, United Kingdom Marriott International, Inc Full time**Job Number** 23124059 **Job Category** Rooms & Guest Services Operations **Location** London Marriott Hotel Canary Wharf, 22 Hertsmere Road, London, England, United Kingdom VIEW ON MAP **Schedule** Part-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management **We are hiring for a Executive Lounge Agent** **Your new career at...
-
Apprentice Customer Service Representative
6 days ago
London, Greater London, United Kingdom Hilton Worldwide, Inc. Full timeKey ResponsibilitiesAs a Front Office Apprentice, you will be working within the Front Office department, encompassing the executive lounge, reception, switchboard, and Night operation.You will contribute to providing exceptional guest experiences from check-in through check-out, handling cash and payments, maintaining high levels of guest service, and...
-
Luxury Hotel Lounge Operations Manager
3 weeks ago
London, Greater London, United Kingdom Montcalm Collection Full timeAbout Montcalm CollectionOur luxury hotel brand, Montcalm Collection, offers a unique blend of timeless style and peerless service in the heart of London. With a portfolio of stunning hotels, each with its own distinct character, we provide an unparalleled experience for discerning guests.As a Luxury Hotel Lounge Operations Manager, you will play a pivotal...
-
Lounge Operations Director
6 days ago
City of London, United Kingdom Montcalm Royal London House Full timeAbout This Opportunity">We are seeking a highly skilled and experienced Executive Club Lounge Manager to join our team at Montcalm Royal London House. As a key member of our hospitality staff, you will be responsible for leading our lounge operations, driving excellence in service delivery, and fostering a positive and motivated team...
-
UK Premium Lounge Chef Manager
6 days ago
London, Greater London, United Kingdom Collins King & Associates Full timeWe are seeking an experienced Executive Chef to lead our culinary team at Collins King & Associates' UK premium lounges. Reporting to the Director of Hospitality, you will be responsible for developing and implementing culinary strategies that elevate the customer experience. With a strong focus on food quality, safety, and operational efficiency, this role...
-
Guest Services Apprentice
18 hours ago
London, Greater London, United Kingdom Hilton Worldwide, Inc. Full timeGrowth Opportunity in HospitalityHilton Worldwide, Inc. offers a unique opportunity for individuals looking to start their career in hospitality. We are seeking a talented Guest Services Apprentice to join our team, where you will have the chance to gain valuable experience and skills in a fast-paced environment.This role involves working within the Front...
-
Senior Culinary Operations Manager
1 month ago
London, Greater London, United Kingdom The Eadn London - Bar & Lounge Full timeAbout The RoleAs a Senior Culinary Operations Manager at The Eadn London - Bar & Lounge, you will be responsible for overseeing the day-to-day kitchen operations to ensure exceptional food quality and timely service.The ideal candidate will have prior experience in a similar role, with a strong background in culinary techniques and recipe management. You...