Advice & Assessment Officer

4 months ago

London, United Kingdom Fox Morris Group Full time

Advice & Assessment Officer - Camden Council

We are looking for an **Advice & Assessment Officer **will be based at:
Working as part of a busy team you will be supporting and assisting our most vulnerable residents for our Adult Social Care Teams through providing an individualised financial assessment and billing service to all Adult Social Care customers, integrating welfare benefits advice with financial assessments. This will include:
Gathering information on the residents circumstances, particularly finances, covering income, capital and expenditure. To validate information, and complete any requisite forms for financial assessments and benefit claims to be made, processed or reviewed.

Carrying out financial assessments in accordance with relevant legislation, national guidance and any local policy, procedure, and guidance.

Completing initial benefit checks identifying additional entitlements, help customers make initial claims or reviews. To ensure claims are submitted on time and outcomes monitored.

Operating systems and procedures so that income due to the department is, invoiced, collected and accounted for in accordance with departmental and corporate financial regulations, standing orders and guidelines.

You will will have a highy organised approach, with the ability to use you initiative and judgement and are able to demonstrate experience, understanding or skills in the following areas:
Experience of providing financial assessment or similar services

Experience of undertaking benefits assessments or providing welfare benefits advice

Experience of delivering services to disabled and vulnerable people

Understanding of the principles and practice of either domiciliary or residential charging policies

Knowledge of current Social Security Benefits, tax credits and related legislation, policy and practice

IT literate and able to work with different systems and databases, including good excel skills

Good communication and negotiation skills working with different stakeholders

Knowledge of Adult Social Care and relevant business processes

You will be expected to:
Work flexibly across the service responding to changes in demand and move location in order to achieve a seamless service for the customer

Where required, visit residents in their homes or care settings

partners

Manage a varying workload, handling changing or conflicting priorities as a result

Work in a demanding and time pressured environment

If you are looking for a new role or would like further information, please send across your up to date CV

If you know someone who would be a good fit for the role, please send over their contact details and get in touch, as we do offer a generous referral fee**.**

Look forward to speaking with you,

**Job Types**: Full-time, Temporary contract
Contract length: 3-6 months

**Salary**: £19.25-£24.03 per hour

**Benefits**:

- Work from home

Schedule:

- 8 hour shift
- Monday to Friday
- No weekends

**Experience**:

- Finance Assessments: 2 years (required)
- Adult Social Care: 2 years (required)
- Local Authority: 2 years (required)

Work Location: Hybrid remote in London

Reference ID: Advice & Assessment Officer Camden

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