Domestic Abuse Services Coordinator

3 months ago


Newcastle upon Tyne, United Kingdom Places for People Full time

So, what are you waiting for? Join a Community that cares about you

**More about your role**

You will be the first point of contact for our customers are at risk of domestic violence.

You will also be responsible for handling all calls to the service and overseeing all referrals from agencies and self-referrals.

Your role will involve you acknowledging a receipt of referral and liaise with referrer if information is missing, or further information is required for the referral to be processed. As a Service Coordinator you will be responsible for facilitating social activities for the customers and ensuring they feel included and not isolated.

For more information, please download our job profile available on our website.

**More about you**

Due to the nature of the role only female applicants will be considered for this role.

You will have a knowledge and understanding of Domestic Abuse which will allow you to be successful within this role and provide support to our customers.

The ideal applicant will have experience performing administrative duties, experience in Housing Management and knowledge of safeguarding.

**Benefits**:
We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

- Competitive salary, with a salary review yearly
- Pension with matched contributions up to 7%
- Excellent holiday package - 35 days annual leave with the option to buy or sell leave
- Cashback plan for healthcare costs - up to £500 saving per year
- A bonus scheme for all colleagues at 2%
- Training and development
- Extra perks including huge discounts and offers from shops, cinemas and much more.

**What's next?**

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.



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