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Event Supervisor

1 month ago

Milton Keynes, United Kingdom Stadium MK Full time

**This is a 40 hour contract for 7 months October - April**

**Job purpose**: To work alongside the Arena Manager to provide a prompt and efficient food and beverage service for functions in Arena and Concourse. To lead teams while on shift.

**Role Competencies**:
**Planning Timescales**:

- Working alongside the Arena Manager to plan and deliver events up to a 3 month period.
- Lead a team with mínimal supervision to complete the event requirements.
- Liaise with the clients to agree timeline of specific needs pre and post event.

**Decision Making**:

- Provide efficient service and resolution to guest requests and issues on pre and post event days.
- Assist the Arena Manager to deliver agreed decisions for large events.

**Impact & Influence**:

- Ensure team members are aware of the requirements required from them to complete food and bar service.
- Lead by example and deliver high standards for all events within Marshall Arena and Stadium Concourse.
- Ensure that all customers receive excellent customer service for functions.

**Skill Level**:

- Knowledge of Health and Safety guidelines.
- Bar experience preferred.
- Events experience in a hotel or large conference or sporting venue.

**Communication**:

- Excellent communication skills, both written and verbal.
- Confident in front of large amounts of people delivering briefings and ensuring they are positive of the tasks ahead.
- Excellent customer service skills.

**Budget Management**:

- To be responsible for any budget decision within remit of role.

**Lead & Develop**:

- To lead a team to deliver food and beverage services, while dealing with guest requests on pre and post event days without senior management onsite.
- Lead a team within the concourse team during football games providing service to fans, helping stock and closedown.
- Guaranteed good work ethic of fellow team members during down times.

**Operating Parameters**:

- Ensure any jobs with a deadline are completed with speed and precision.
- Report maintenance, accidents and health & safety issues to your line manager.
- Flexible around working any day and hours, including evening and weekends.
- Ensure that general cleaning standards are maintained.

**Essential**
- Excellent attention to detail.
- Evidence of working to deadlines
- Adaptable to change.
- Ability to work in large teams and independently.

**Desirable**
- Strong problem-solving skills.
- Self-motivated.
- Work on own initiative

This job involves heavy lifting and long periods of standing and walking long distances.

**Job Types**: Full-time, Temporary contract
Contract length: 7 months

**Salary**: £24,980.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Free parking
- On-site parking

Schedule:

- Day shift
- Night shift
- Weekend availability

**Experience**:

- Event Management: 1 year (preferred)

Work Location: In person

Reference ID: F&B Arena
Expected start date: 01/10/2023

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