Event Supervisor

2 weeks ago


Milton Keynes, Milton Keynes, United Kingdom Stadium MK Full time

This is a 40 hour contract for 7 months October - April

Job purpose:

To work alongside the Arena Manager to provide a prompt and efficient food and beverage service for functions in Arena and Concourse.

To lead teams while on shift.

Role Competencies:

Planning Timescales:

  • Working alongside the Arena Manager to plan and deliver events up to a 3 month period.
  • Lead a team with mínimal supervision to complete the event requirements.
  • Liaise with the clients to agree timeline of specific needs pre and post event.

Decision Making:

  • Provide efficient service and resolution to guest requests and issues on pre and post event days.
  • Assist the Arena Manager to deliver agreed decisions for large events.

Impact & Influence:

  • Ensure team members are aware of the requirements required from them to complete food and bar service.
  • Lead by example and deliver high standards for all events within Marshall Arena and Stadium Concourse.
  • Ensure that all customers receive excellent customer service for functions.

Skill Level:

  • Knowledge of Health and Safety guidelines.
  • Bar experience preferred.
  • Events experience in a hotel or large conference or sporting venue.

Communication:

  • Excellent communication skills, both written and verbal.
  • Confident in front of large amounts of people delivering briefings and ensuring they are positive of the tasks ahead.
  • Excellent customer service skills.

Budget Management:

  • To be responsible for any budget decision within remit of role.

Lead & Develop:

  • To lead a team to deliver food and beverage services, while dealing with guest requests on pre and post event days without senior management onsite.
  • Lead a team within the concourse team during football games providing service to fans, helping stock and closedown.
  • Guaranteed good work ethic of fellow team members during down times.

Operating Parameters:

  • Ensure any jobs with a deadline are completed with speed and precision.
  • Report maintenance, accidents and health & safety issues to your line manager.
  • Flexible around working any day and hours, including evening and weekends.
  • Ensure that general cleaning standards are maintained.

Essential

  • Excellent attention to detail.
  • Evidence of working to deadlines
  • Adaptable to change.
  • Ability to work in large teams and independently.

Desirable

  • Strong problemsolving skills.
  • Selfmotivated.
  • Work on own initiative
This job involves heavy lifting and long periods of standing and walking long distances.

Job Types:
Full-time, Temporary contract

Contract length: 7 months

Salary:
£24,980.00 per year

Benefits:

  • Company pension
  • Cycle to work scheme
  • Free parking
  • Onsite parking

Schedule:

  • Day shift
  • Night shift
  • Weekend availability

Experience:

Event Management: 1 year (preferred)

Work Location:
In person

Reference ID:
F&B Arena

Expected start date: 01/10/2023
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