Compliance Administrator
6 months ago
An exciting opportunity to work in a rapidly growing business, the successful applicant will be joining a highly driven team, and as a result will quickly develop the skills required, allowing to make a real difference, empowered to fulfil the potential. NRG riverside prides itself on promoting and developing their people, therefore the successful applicant will be given full training which will be on-going. Working in the compliance team, liaising with internal and external customers, the primary responsibilities will involve becoming an integral member of the team.
**Key Responsibilities**:
- Inputting of service data on to our web-based system with attention to detail being a prerequisite
- Booking customer compliance events with relevant service provider/RTR depot
- Maintaining accurate vehicle records
- Working with service providers to fulfil customer requirements.
- Investigate and solve customer queries.
- Provide detailed reports as required.
- Responsibility for inbound and outbound telephone calls and responding
accordingly.
- Working within a team
**Skills and Experiences**:
- You will need to be efficient in data input.
- Able to build relationships with staff across the business.
- Experience in a similar role
- Strong communication skills
- Analytical and methodical with excellent attention to detail
- Good IT/Excel skills - training will be provided on our in-house system.
- Excellent attention to detail
- Strong Excel Skills.
**Desirable**
- Knowledge of HGV and Tyre Industry
**In addition to a generous salary, you will also receive these benefits**:
- 33 Days annual leave (inclusive of statutory).
- Salary Sacrifice pension.
- Employee Assistance Program.
- OnDemand GP and face to face counselling sessions.
- Online health advice portal.
- Retail, leisure and Holiday discounts.
- Dedicated training and development to support your career with our business.
- Recommend a friend bonus.
- Death in Service (available from day one of employment).
- Wellbeing programme.
- Free onsite parking.
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