Welfare Benefits Adviser

2 weeks ago

Sutton Coldfield, United Kingdom Auriga Services Full time

**Job title**:Welfare Benefits Adviser

**Contract term**: Permanent/Full Time

**Team**: Assist Team

**Hours**: 37.5 hours - Monday to Friday

**Salary**:£25,070

**Location**: Hybrid/Remote/Office based in Sutton Coldfield (near to Sutton Coldfield train station) with the possibility of some hybrid working.

**The Company**: An organisation that helps others ‘Supporting people through life’s challenges’, Auriga Services Limited is at the forefront of support for people and households who face hardship every day because of poverty. Through building partnerships, we help organisations in the public, commercial and charitable sectors to deliver support to households in financial need. Our work and dedicated team directly helps hundreds of thousands of people each year by providing financial assistance, advice, and support. We are proud of the positive impact that we have on people’s lives.

**Duties will include but are not limited to**:

- To Work with and support vulnerable people of all ages and abilities to try to maximise their income and improve their financial circumstances and wellbeing;
- Develop and manage interviews with clients using sensitive listening and questioning;
- Actively encourage engagement from clients referred through to the service from both internal and external sources;
- To carry a caseload of enquiries requiring detailed ongoing casework. To maintain accurate and appropriate records;
- To ensure a high-quality service to customers;
- Complete an initial assessment of a client’s needs to identify areas where support is required;
- Work with colleagues, stakeholders and health and social care professionals;
- Ensure continuous knowledge of Local Welfare Provision, Trust Funds, OT assessments;
- Ability to work within and adhere to organisational policies and procedures; including confidentiality, GDPR, safeguarding and equality and diversity;
- Identify when a case requires escalation to a Welfare Rights/Debt Adviser;
- Carry out other duties commensurate with the post as required.

**Key Skills and Attributes**
- To have an understanding of the welfare benefits system;
- To have a knowledge of services provided by the NHS, social care, trust funds and or debt services;
- To be educated to GCSE level (or equivalent by experience);
- To hold an enhanced disclosure barring certificate;
- To have good knowledge of IT packages, including MS Office, and proficient IT skills;
- To have an ability to work under pressure to plan and manage own caseload and service levels;
- To have good adaptable interpersonal skills both in formal and informal situations;
- To have a flexible approach and ability to work as part of a team effectively to meet all objectives and targets;
- To have excellent written, verbal and presentation skills;
- To be focused on outcomes without compromising on quality and striving for continuous improvement.

**Collaborate, Act, Respect & Empower**

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,070.00 per year

**Benefits**:

- Additional leave
- Casual dress
- Company events
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Free parking
- Health & wellbeing programme
- Life insurance
- On-site parking
- Work from home

Schedule:

- Monday to Friday
- No weekends

Ability to commute/relocate:

- Sutton Coldfield: reliably commute or plan to relocate before starting work (required)

**Education**:

- GCSE or equivalent (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Reference ID: 001

  • Trainee/welfare Benefits Adviser

    2 weeks ago

    Sutton Coldfield, United Kingdom Auriga Services Full time

    **Job title**:Trainee/Welfare Benefits Adviser **Contract term**: Permanent **Team**: Assist Team **Hours**: 37.5 hours (Monday to Friday) **Salary: Starting salary £23,000 up to £24,150** **Location**: Hybrid/Remote/Office based in Sutton Coldfield (near to Sutton Coldfield train station) with the possibility of some hybrid working. **An...

  • Welfare Benefits Specialist

    4 weeks ago

    Sutton Coldfield, United Kingdom Auriga Services Full time

    **Role Profile**:Welfare Benefits Specialist **Team**: Auriga Assist **Salary**:Up to £27,500 per year (dependent on experience) **Hours**: 37.5 hours/Mon-Fri - Permanent **Location**: Hybrid working (office in Sutton Coldfield, 2-3 days, and remote working) **An organisation that helps others!** This not-for-profit organisation is looking to recruit...

  • Welfare Benefits Specialist

    4 weeks ago

    Sutton Coldfield, United Kingdom Auriga Services Full time

    **Role Profile**:Welfare Benefits Specialist **Team**: Auriga Assist **Salary**:Up to £27,500 per year (dependent on experience) **Hours**: 37.5 hours/Mon-Fri - Permanent **Location**: Hybrid working (office in Sutton Coldfield, 2-3 days, and remote working) **An organisation that helps others!** This not-for-profit organisation is looking to recruit...

  • Welfare Benefits Specialist

    2 weeks ago

    Sutton Coldfield, United Kingdom Auriga Services Full time

    **Role Profile**:Welfare Benefits Specialist **Team**: Auriga Assist **Salary**:Up to £27,500 per year (dependent on experience) **Hours**: 37.5 hours/Mon-Fri - Permanent **Location**: Hybrid/Remote working **An organisation that helps others!** This not-for-profit organisation is looking to recruit an experienced Welfare Benefits Specialist to join...

  • Welfare Benefits Specialist

    3 days ago

    Sutton Coldfield, United Kingdom Auriga Services Full time

    **Role Profile**:Welfare Benefits Specialist **Team**: Auriga Assist **Salary**:Up to £27,500 per year (dependent on experience) **Hours**: 37.5 hours/Mon-Fri - Permanent **Location**: Hybrid/Remote/Office based in Sutton Coldfield (near to Sutton Coldfield train station) **An organisation that helps others!** ‘Supporting people through life’s...

  • Welfare Benefits Specialist

    2 weeks ago

    Sutton Coldfield, United Kingdom Auriga Services Full time

    **Job title**:Welfare Benefits Specialist **Contract term**: Permanent/Full Time **Team**: Assist Team **Hours**: 37.5 hours - Monday to Friday **Salary**:£29,250 **Location**: Hybrid/Remote/Office based in Sutton Coldfield (near to Sutton Coldfield train station) with the possibility of some hybrid working. **The Company**: An organisation that helps...

  • Senior Welfare Benefits Specialist

    3 weeks ago

    Sutton Coldfield, United Kingdom Auriga Services Full time

    **Role Profile**:Senior Welfare Benefits Specialist **Team**: Auriga Assist **Salary**:£28,000 to £30,000 per year **Hours**: 37.5 hours/Mon-Fri - Permanent **Location**: Hybrid working (office in Sutton Coldfield, 2-3 days, and remote working) **An organisation that helps others!** This not-for-profit organisation is looking to recruit an...

  • Debt Adviser

    4 weeks ago

    Sutton Coldfield, United Kingdom Auriga Services Full time

    **Are you interested in working for an organisation who are changing lives everyday! We are one of the UK’s leading providers of services to people in financial difficulty.** **Role Profile**:Debt Adviser **Salary Band**: £25,000 **Hours**: 37.5 hours Mon-Friday **Location**: Hybrid working (office and remote working) **Dimensions of the...

  • Debt Adviser

    2 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Auriga Services Full time

    Role Profile:Debt AdviserTeam: Auriga AssistSalary:Up to £27,500 per year (dependent on experience)Hours: 37.5 hours/Mon-Fri - PermanentLocation: Hybrid working (office in Sutton Coldfield, 2-3 days, and remote working)An organisation that helps others This not-for-profit organisation is looking to recruit an experienced Debt Adviser to join the Operations...

  • Debt Adviser

    1 week ago

    Sutton Coldfield, United Kingdom Auriga Services Full time

    **Role Profile**:Debt Adviser **Team**: Auriga Assist **Salary**:Up to £27,500 per year (dependent on experience) **Hours**: 37.5 hours/Mon-Fri - Permanent **Location**: Hybrid working **An organisation that helps others!** This not-for-profit organisation is looking to recruit an experienced Debt Adviser to join the Operations department. The Debt...

  • Debt Adviser

    4 weeks ago

    Sutton Coldfield, United Kingdom Auriga Services Full time

    **Role Profile**:Debt Adviser **Team**: Auriga Assist **Salary**:Up to £27,500 per year (dependent on experience) **Hours**: 37.5 hours/Mon-Fri - Permanent **Location**: Hybrid working (office in Sutton Coldfield, 2-3 days, and remote working) An organisation that helps others! This not-for-profit organisation is looking to recruit an experienced Debt...

  • Full Time Welfare Cleaner

    2 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Coalville Cleaning Full time

    We are looking for a new cleaner to join our team.Full Time Welfare cleaner required to clean office, canteen, kitchenette & toilets on a construction siteDaily duties: Empty bins Sweep & mop floors Clean & sanitise desks and office furniture Clean & sanitise toilet areas Clean & sanitise kitchen & canteen areas. Wash pots Replenish consumables Other duties...

  • Education Welfare Officer

    6 days ago

    Sutton, United Kingdom Outcomes First Group Full time

    **Full Job Description**: **WPA Education Welfare Services - 01689 843322** **Education Welfare Officer** **Location: Sutton and surrounding areas** **Contract: Part-Time, Term Time Only - 4 days, 30 hours per week** **Actual Salary: £24,000 per annum** This is an exciting opportunity for a passionate individual looking to influence a positive change....

  • Education Welfare Officer

    3 weeks ago

    Sutton, United Kingdom Outcomes First Group Full time

    **Full Job Description**: **WPA Education Welfare Services - 01689 843322** **Education Welfare Officer** **Location: Sutton and surrounding areas** **Full-Time, Term Time Only: 22.5 hours per week** **Actual Salary: £18,000 per annum take home pay** This is an exciting opportunity for a passionate individual looking to influence a positive change. WPA...

  • Debt Adviser

    3 weeks ago

    Sutton Coldfield, United Kingdom Auriga Services Full time

    **Job title**:Debt Adviser **Contract term**: Permanent **Team**: Auriga Assist **Hours**: 37.5 hours per week - Monday to Friday **Salary**:Up to £30,285 dependent on skills and experience **Location**: Hybrid working (office base is in Sutton Coldfield - expectation to be in the office at least one day a week; including homeworking) **The...

  • Housing Options Support Worker

    2 weeks ago

    Sutton Coldfield, Birmingham, United Kingdom Encompass LATC Ltd Full time

    Encompass delivers a wide range of services including homelessness support and adult social care.For this job role, you will be responsible for contacting and visiting service users who are housed in emergency accommodation to support with finding alternative accommodation in the private rented sector.This role is fixed term until 31 March 2025 with the...

  • Financial Adviser

    4 weeks ago

    Sutton, United Kingdom Recruit UK Full time

    **Job Title**: Financial Adviser **Industry**: Financial advice **Location**:Sutton **Salary**: Basic salary of up to £85,000 (OTE £100k+) **Job Reference**:8995 Recruit UK is working on an excellent opportunity for an experienced and technical Financial Adviser to join a renowned firm based in Sutton. This vacancy is due to the retirement of a...

  • Dementia Adviser

    5 days ago

    Sutton, United Kingdom Age UK Sutton Full time

    Do you understand the needs of people with Dementia and their carers? Could you provide a range of practical and emotional support to improve their knowledge about dementia and their wellbeing? Age UK Sutton has been commissioned to run a Dementia Support service within the London Borough of Sutton. As a Dementia Adviser you will provide comprehensive,...

  • Dementia Adviser

    5 days ago

    Sutton, United Kingdom Age UK Sutton Full time

    Job Summary: We are seeking a compassionate and knowledgeable Dementia Adviser to join our team. As a Dementia Adviser, you will provide support and guidance to individuals and families affected by dementia. Your role will involve offering advice, education, and resources to help improve the quality of life for those living with dementia. **Duties**: -...

  • Casework & Outreach Assistant

    3 weeks ago

    Sutton Coldfield, United Kingdom Auriga Services Full time

    **Job title**:Casework & Outreach Assistant **Contract term**: Permanent **Team**: Auriga Assist **Hours**: 37.5 hours per week - Monday to Friday **Salary**:£24,150 **Location**: Hybrid working (office base is in Sutton Coldfield - expectation to be in the office at least two days a week; visiting NHS sites across the UK, including homeworking) An...