![Blue Arrow](https://media.trabajo.org/img/noimg.jpg)
Customer Service Advisor
3 months ago
**Role**: Customer Service Advisors (Outbound calling)
**Location**: Derby, Pride Park
**Pay**: £11 p/h
**Hours**: 12 - 20 Hours per week - Monday to Friday 10am to 2pm (Flexible)
Are you a parent? And looking for some work that can fit around school hours? Or are you looking for work flexibly? If you are, then this opportunity would be perfect for you.
Blue Arrow Derby is proud to be working in partnership with a client who specialise in the Mortgage Industry offering specialise mortgage advice and services. They are looking to recruit customer service advisors to join their team on a temporary basis which can lead to permanent full-time hours. No previous experience necessary as full training will be provided.
**About the Customer Service Advisor Role**
The role centres around selling Buildings and Contents Insurance from a web-based quote system although the role is based in the office. You will be making warm outbound calls to existing customers to discuss their mortgage and financial situation with a view to booking in a further telephone appointment with a Senior Advisor for further discussion.
**What will I be doing in the Customer Advisor role?**
- Making outbound sales calls from warm leads (all clients have opted in to receiving calls to discuss their mortgage product)
- Generating mortgage appointments and other financial associated products
- Maintaining excellent customer service
- Logging information into house database
**What will I bring to the Customer Service role?**
- No previous sales experience is necessary as full training will be given.
- Previous customer service experience is ideal.
- Confident in making outbound telephone calls.
- Good, clear, friendly telephone manner
- Bubbly, friendly, outgoing, and able to be adaptable.
- Wanting to earn lots of money.
- Confident and loves exceeding targets.
- Resilient and confident handling objections
- Professional communication with ability to use initiative.
- Driven with a determination to succeed.
- Strong communication skills
- Good IT skills
**Where is the role based?**
The role is based in Pride Park, Derby, therefore if you live in Derby or the surrounding areas, and are flexible with travel, then this is only a short distance. The client is also a short walk from the training station and has bus stops a short way also. Free on-site parking available.
Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
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