Administrative Call Handler

2 weeks ago


Kenilworth, United Kingdom BOSS Full time

BOSS ( British Oil Security Syndicate) has been working with fuel retailers and solicitors to tackle forecourt crime by recovering money for unpaid fuel since 1991. We are a small, family run business, and despite the serious nature of our work, we operate in a relaxed, friendly office environment in Kenilworth. As increasing numbers of retailers are turning to our services to protect their business, our workload has grown, and as a result we are looking for an Administrative Call Handler to join our team, working full time on standard days.

The primary focus of the job will be call handling, whether that is simply transactional, in helping a customer make a payment, or dealing with a query or complaint, which is likely to require a more involved, fact finding approach. In between times, the job holder will be helping the rest of the team dealing with general administration, in particular data entry.

Successful applicants will have

A good telephone manner, developed through call centre experience

Excellent customer service skills, including objection handling

GCSE at C/4 or above in Maths and English, fluent English and a good attention to detail

Data entry skills and experience of Excel would be advantageous, but are not essential

In return we are offering a salary of £21,500pa and a pleasant and supportive office environment in which to take calls which are both transactional and will offer you the opportunity to use your problem solving skills with some of the more niche queries.

**Salary**: £21,500.00 per year

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kenilworth: reliably commute or plan to relocate before starting work (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Reference ID: BOSS / CJS 1
Expected start date: 05/06/2023



  • Kenilworth, United Kingdom Pro Drive Full time

    We are working with a growing Facilities Management company in the Kenilworth area who are looking for an additional Helpdesk Adiministrator to join their team. If you have a great telephone manner and customer service skills, enjoy variety within a role, have excpetional administration skills and has some exposure to working on a Helpdesk, then we want to...

  • Administrator

    4 weeks ago


    Kenilworth, United Kingdom McCarthy Stone Full time

    McCarthy Stone are seeking an organised, proactive, and service focused **Administrator** to play a vital role in our **Wilton Court **development in **Kenilworth** to help to enrich the lives of our homeowners! **Hourly rate**:£11.58 per hour **Hours**: 12.5 per week throughout the year **McCarthy Stone have a wealth of support and benefits for their...

  • Administrator

    47 minutes ago


    Kenilworth, United Kingdom Hays Part time

    Experienced administrator required for 20 hours per week Your new company A registered charity, not-for-profit client located in Stoneleigh.Your new role An experienced administrator is required for this part-time role, 20 hours per week, 4 hours a day. This is initially for 1 month but will be assessed on a monthly basis for possible extension. This role...


  • Kenilworth, United Kingdom Pro Drive Full time

    We are working with a growing Facilities Management company in the Kenilworth area who are looking for an additional Helpdesk Adiministrator to join their team. If you have a great telephone manner and customer service skills, enjoy variety within a role, have excpetional administration skills and has some exposure to working on a Helpdesk, then we want to...


  • Kenilworth, United Kingdom Pro Drive Full time

    We are working with a growing Facilities Management company in the Kenilworth area who are looking for an additional Helpdesk Adiministrator to join their team. If you have a great telephone manner and customer service skills, enjoy variety within a role, have excpetional administration skills and has some exposure to working on a Helpdesk, then we want to...

  • Office Admin

    1 month ago


    Kenilworth, United Kingdom ADS Recruitment Full time

    **Responsibilities** - Provide administrative support to the management team and other departments within the company - Organise and schedule meetings, appointments and events - Manage and maintain files and records - Prepare and edit correspondence, reports and presentations - Answer and direct phone calls - Assist with the recruitment process and...

  • Medical Receptionist

    3 weeks ago


    Kenilworth, United Kingdom Castle Medical Centre Full time

    Job summary We are looking for a professional who will work in reception of a busy general practice in Kenilworth. This individual will also handle daily administrative tasks of clinicians, staff, visitors and patients. Some tasks will include; greeting patients, answering telephone calls, managing appointments. Our reception team are essential in the...

  • Event Executive

    4 weeks ago


    Kenilworth, United Kingdom Jonathan Lee Recruitment Full time

    A respected Motorsport and High-Performance Engineering trade association requires an Event Executive to deliver top-class B2B event management from inception through to delivery, including promotion, website/e-marketing, sales, administration and CRM maintenancewithin a small, highly motivated event and project management team. What you'll be doing: -...


  • Kenilworth, United Kingdom Jonathan Lee Recruitment Full time

    A respected Motorsport and High-Performance Engineering trade association requires an Event and Membership Executive (Maternity Cover) to deliver top-class B2B event management from inception through to delivery, including promotion, website/e-marketing,sales, administration and CRM maintenance within a small, highly motivated event and project management...

  • Event Executive

    1 month ago


    Kenilworth, United Kingdom Jonathan Lee Recruitment Ltd Full time

    **Sector**: Motorsport - **Function**: Marketing - **Contact**: Paul Branton - **Contact Phone**: 01268 455525 - **Expiry Date**: 10 February 2023 - **Job Ref**: 63527 A respected Motorsport and High-Performance Engineering trade association requires an Event Executive to deliver top-class B2B event management from inception through to delivery, including...


  • Kenilworth, United Kingdom Jonathan Lee Recruitment Ltd Full time

    **Sector**: Motorsport - **Function**: Marketing - **Contact**: Paul Branton - **Contact Phone**: 01268 455525 - **Expiry Date**: 10 February 2023 - **Job Ref**: 63529 A respected Motorsport and High-Performance Engineering trade association requires an Event and Membership Executive (Maternity Cover) to deliver top-class B2B event management from inception...

  • Medical Receptionist

    1 month ago


    Kenilworth, United Kingdom Castle Medical Centre Full time

    **JOB TITLE**: Medical Receptionist/Administrator MAIN PURPOSE OF THE POST: To provide a point of contact for patients and act as a focal point of communication between patients, doctors and other medical staff. RESPONSIBLE TO: Reception Manager/Practice Managers MAJOR DUTIES AND RESPONSIBILITIES OF THE POST 1. Reception duties (i.) Receive and make calls as...

  • Legal Secretary

    4 weeks ago


    Kenilworth, United Kingdom Ward and Rider Solicitors Full time

    A touch typing speed of at least 50 words per minute is essential for this role as it will demand a considerable amount of audio typing. **Key Duties and Responsibilities**: The Legal Secretary role will include, but is not limited to: - To prepare correspondence and legal documents through audio and copy typing. - Paperwork including daily filing,...

  • Nhs Audiologist

    2 weeks ago


    Kenilworth, United Kingdom Scrivens Ltd Full time

    **The role will have expectations measured by**: a. Personal productivity to agreed performance standards to ensure that all customers are provided with the best advice and solution b. Meeting forecasts and budgets for the supply of NHS hearing systems c. Compliance with professional and clinical standards d. Service user satisfaction levels (including...

  • Finance Administrator

    4 weeks ago


    Kenilworth, Warwickshire, United Kingdom Reed Full time

    Group Financial Controller £Want to be the number 1 within finance? Then this is the role for you, we are currently recruiting for a Financial Controller to join a growing SME service & supplybusiness based in Warwickshire. The group currently trades in both the UK & Ireland and the Financial Controller would be responsible for thisoverall group.This...

  • Sales Coordinator

    1 week ago


    Kenilworth, Warwickshire, United Kingdom Thefutureworks Full time

    Administration Job Type: Permanent Work Hours: Full Time We are delighted to assist our highly valued client with their recruitment for a Account Manager to join a busy and friendly team. This company offers a warm and nurturing environment, excellent benefits including 25 days holiday plus stats, 3 days working from home and 2 in the office, due to...

  • Sales Co-ordinator

    1 week ago


    Kenilworth, Warwickshire, United Kingdom Thefutureworks Full time

    Sector: Administration Job Type: Permanent Work Hours: Full Time Job Description We are delighted to assist our highly valued client with their recruitment for a Account Manager to join a busy and friendly team. This company offers a warm and nurturing environment, excellent benefits including 25 days holiday plus stats, 3 days working from home and 2...