Senior College Services Advisor

5 months ago

Glasgow, United Kingdom Kaplan International Full time

**Senior College Services Advisor**

**Reference number**: JR238852

**Location**:Glasgow

**Working pattern**: Full-Time

**Contract Type**:Permanent

**Number of roles**:1

**Salary**: £28,000 - £30,000 Per annum + Benefits

We are looking for a **Senior College Services Advisor **to join our team.

The College Services team play a vital role in supporting the administrative services provided to staff and students within the College. The team provides support across a range of areas, including academic and quality assurance, student experience, progression, compliance, welfare and administration. Some occasional evening and weekend work may be required.

This is an excellent opportunity for a College Services Advisor, who is looking to expand their skills and build their career with an industry leader.

**What you’ll bring to the role**

**Essential**
- SCQF 6/NQF Level 3 qualification or equivalent, or relevant professional experience
- Experience of working in a busy office environment
- Strong interest in working with students and in particular international students
- A pleasant personal and telephone manner
- Excellent IT skills including MS Excel and Word
- Excellent organisational skills and attention to detail
- High level written and verbal communication skills
- Willingness to work flexibly and to tight deadlines when necessary
- Strong and proven commitment to a customer service and teamwork ethos

**Desirable**
- Experience of working with international students
- Experience of working with large scale databases
- Administrative experience in the tertiary education sector

**What we do**

Kaplan International Pathways, a division of Kaplan Inc., offers international students a wide range of flexible study options - from University preparation programmes in the UK, Australia, USA and Japan through to full degree programmes in Singapore, Hong Kong and Australia. Through our academic partnerships with leading universities, our expertise in student recruitment, our exceptional teaching and a real focus on customer service and pastoral care, each year we are proud to welcome thousands of students from more than 100 countries through the doors of our colleges.

In the UK, we operate 9 campus-based colleges in partnership with Bournemouth University, University of Glasgow, University of Liverpool, Nottingham Trent University, University of Nottingham, University of Brighton, University of Essex, University of York and University of West of England, Bristol and an off-campus college in London offering pathways to 7 leading well-ranked UK universities.

**What we offer**

As well as a competitive salary, and paths for career progression, we offer a comprehensive benefits package that includes:

- 28 days annual leave*
- Big discounts on Kaplan courses for you and your family
- 24/7 confidential helpline providing counselling and other support services
- Company pension contributions
- Maternity, Adoption, Shared Parental and Paternity/Partner pay which is well above statutory levels
- Medicash Health Cash Plan
- Please note that the annual leave entitlement will be calculated on a pro rata basis if the role is part time._

**How to apply**

**Additional Application Information**

Kaplan is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

**Application Support**

**Disability Confident Scheme and Reasonable Adjustments**

At Kaplan International Pathways, we're dedicated to fostering a diverse, equitable, and inclusive global workforce. As equal opportunity employers, we ensure fair treatment for all employees, safeguarding them from discrimination based on protected characteristics as defined in the Equality Act 2010, and beyond.

Furthermore, we proudly endorse and provide a platform for our Employee Resource Groups, such as Kaplan Pride, Higher Ground Race, Ethnicity and Cultural Heritage Group, and Parents and Carers. These groups serve as vital forums for support, connection, and advocacy within our company

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