Senior Service Advisor

7 days ago

Glasgow, United Kingdom Stratstone Mercedes-Benz Full time

**Senior Service Advisor**

**Stratstone Mercedes-Benz of Glasgow**

**Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services**

Are you a service advisor looking for a new and exciting challenge? Can you deliver outstanding customer care and satisfaction? Then look no further, this Senior Service Advisor role is just for you.

As a Senior Service Advisor, you will have a passion and love for customers and get a buzz from providing a great customer experience. Recent/current experience within a customer service role would be helpful, either from hospitality, retail or contact centre type environments.

It would be great if you had a passion for the automotive industry or just an interest in cars, from how great they look to what’s under the bonnet - we don’t mind

**As a Senior Service Advisor, it is essential that you hold a full UK drivers’ licence.**

**What does the role of Senior Service Advisor involve?**
- Providing estimates, booking and scheduling service/repair work
- Advise a recommended course of action and accurately invoice for work carried out
- Ensure customers are fully informed of all available extras, accessories and value products
- Be a main point of contact and offering support and guidance to customers and managing customer complaints
- Work with the aftersales team providing coaching and support to ensure an efficient and seamless experience for our customers
- Deputise for the Service Leader

**What do you need to succeed as a Senior Service Advisor?**
- Previous / current Service Advisor experience from within the motor industry, knowledgeable of how the department can operate efficiently and effectively, supporting service advisors, training and upskilling
- Great organisation/admin skills and experience using computer systems
- Upselling experience as well as being comfortable in fast-paced environment
- Able to maintain customer service levels whilst meeting KPI’s and deadlines

**Job Types**: Full-time, Permanent

**Salary**: £27,956.00-£33,956.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Sick pay

Schedule:

- Monday to Friday

Supplemental pay types:

- Bonus scheme

**Experience**:

- Service Advisor (automotive): 1 year (required)

Work Location: In person

  • Senior Service Advisor

    1 week ago

    Glasgow, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Stratstone Mercedes-Benz of Glasgow** **Salary of £27,956 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Senior Service Advisor

    3 weeks ago

    Glasgow, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Stratstone Mercedes-Benz of Glasgow** **Competitive Salary with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Senior Service Advisor

    2 months ago

    Glasgow, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Stratstone Mercedes-Benz of Giffnock** **Salary of £26,686 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Senior Service Advisor

    1 day ago

    Glasgow, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Stratstone Mercedes-Benz of Giffnock** **Salary of £26,686 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Senior Service Advisor

    2 months ago

    Glasgow, United Kingdom Pendragon Full time

    **Senior Service Advisor (fixed-term, 12 months)** **Stratstone Mercedes-Benz of Giffnock** **Salary of £26,686 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and...

  • Senior Service Advisor

    1 day ago

    Glasgow, United Kingdom Pendragon Full time

    **Senior Service Advisor (fixed-term, 12 months)** **Stratstone Mercedes-Benz of Giffnock** **Salary of £26,686 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and...

  • Senior Service Advisor

    3 weeks ago

    Glasgow, United Kingdom Stratstone Mercedes-Benz Full time

    **Senior Service Advisor** **Stratstone Mercedes-Benz of Glasgow** **Competitive Salary with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Senior Service Advisor

    2 months ago

    Glasgow, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Evans Halshaw Glasgow Ford Commercials** **Salary of £25,659 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Senior Service Advisor

    3 weeks ago

    Glasgow, United Kingdom Pendragon Full time

    **Senior Service Advisor** **Evans Halshaw Glasgow Ford Commercials** **Salary of £25,659 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Senior Service Advisor

    2 weeks ago

    Glasgow, United Kingdom Evans Halshaw Ford Full time

    **Senior Service Advisor** **Evans Halshaw Glasgow Ford Commercials** **Salary of £25,659 with £6,000 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Are you a service advisor looking for a new and exciting challenge? Can...

  • Senior Customer Service Advisor

    3 days ago

    Glasgow, United Kingdom Red Recruitment Full time

    Red Recruitment is recruiting Senior Customer Service Advisors to join a global digital business services company in Glasgow. This position will require you to investigate, manage and find the resolution of a customer's complaint as well as to ensure it is in line with the Financial Conduct Authority process. This role is full-time and the salary is £25,000...

  • Senior College Services Advisor

    3 weeks ago

    Glasgow, United Kingdom Kaplan International Full time

    **Senior College Services Advisor** **Reference number**: JR232725 **Location**: Glasgow **Working pattern**:Full Time **Contract Type**:Permanent **Number of roles**: 1 **Salary**: Up to £25,500 Per annum We are looking for a **Senior** **College Services Advisor** to join our team. The College Services team play a vital role in supporting the...

  • Senior Service Advisor

    4 days ago

    Glasgow, United Kingdom AUDI TECHNIK CENTRE Full time

    We are currently looking for a Senior Service Advisor to join the team at ATC. We are looking for someone friendly, focused, who is articulate, warm and welcoming and who will enjoy working in a customer facing role and has customer service experience. You will be responsible for handling customer requirements for Service/Mot repairs, liaising with the...

  • Senior College Services Advisor

    2 weeks ago

    Glasgow, United Kingdom Kaplan International Full time

    **Senior College Services Advisor** **Reference number**: JR238852 **Location**:Glasgow **Working pattern**: Full-Time **Contract Type**:Permanent **Number of roles**:1 **Salary**: £28,000 - £30,000 Per annum + Benefits We are looking for a **Senior College Services Advisor **to join our team. The College Services team play a vital role in...

  • Senior Recruitment Advisor

    2 months ago

    Glasgow, United Kingdom NHS Scotland Full time

    **NHS Greater Glasgow and Clyde **Post: Senior Recruitment Advisor** **Grade: Agenda for Change Band 4** **Tenure: Permanent (part-time)** **Hours: 18.75 per week** **Salary: £27,598 - £30,019** **Location: West Glasgow Ambulatory Care Hospital (ACH), Dalnair Street, Glasgow, G3 8SJ NHS Greater Glasgow and Clyde is one of the largest healthcare...

  • Service Advisor

    2 months ago

    Glasgow, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Ford Kirkintilloch - 9 Months Fixed term contract** **A basic salary of £24,465 and a bonus of £4,800 with pension, critical illness, life assurance, single health care, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales service.** Can you bring a...

  • Service Advisor

    3 days ago

    Glasgow, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Ford East Kilbride** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service...

  • Service Advisor

    2 weeks ago

    Glasgow, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Mercedes-Benz of Giffnock** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    2 months ago

    Glasgow, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Mercedes-Benz of Glasgow** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...

  • Service Advisor

    2 months ago

    Glasgow, United Kingdom Pendragon Full time

    **Service Advisor** **Stratstone Mercedes-Benz of Giffnock** **Salary of £24,462 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as...