Medical Records Admissions Clerk

3 months ago


Blackpool, United Kingdom Blackpool Teaching Hospitals NHS Foundation Trust Full time

An opportunity has arisen to join the Medical Records Department based at Victoria Hospital.

You will be motivated, enthusiastic, have good communication skills and work well within a team. The maintenance of patient confidentiality and excellent customer care skills are essential to this post.

The hours of work are based over a two week rota and are as follows:
32.5 hours over a 2 week rota.

Week 1

Week 2

Mon

18:00-22:00

17:30-22:00

Tue

18:00-22:00

Wed

14:00-18:00

Thu

Fri
16:00-22:00

08:00-17:00

Sat

17:00-22:00

Sun

The job role requires you to cover absent colleagues' annual leave and sickness episodes. These can be at extremely short notice.

**Duties will include**: Retrieval of Health Record Folders and delivering to various wards across the BTH footprint.

Updating patient’s details in their Health Record Folder and on the Trust’s PAS system.

Collect and deliver Health Records for a variety of purposes as required from filing locations, wards and departments across the Trust ensuring they are appropriately prepared for the intended purpose including the accurate filing of documentation.

Ensure that all Health Record movements and locations are accurately recorded on Trust systems e.g. Patient Administration System (PAS)

Add and update patients’ demographic information and attendance details both on Trust systems e.g. PAS and within the Health Record ensuring both the accuracy and completeness of the information recorded.

Blackpool Teaching Hospitals NHS Foundation Trust is ideally situated just a forty five minute drive from Manchester. The Trust provides services to the 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology patients.

As one of the United Kingdom’s largest coastal resort, Blackpool has plenty to offer its residents - it’s not just a good place to work; it’s a great place to live. In addition to its bustling centre and historic seafront, the town is world famous for its many attractions, including the famous Blackpool Tower. Blackpool also offers a number of scenic cycling routes round our local parks and across the surrounding countryside, as well as boasting panoramic views of the coast on its picturesque Promenade. Further afield, Blackpool also benefits from less than three-hour connections via rail to Edinburgh in the north and London in the south.

Sort and file referrals received into the department in readiness for filing into the Health Record during preparation stage.

Accurately sort and file Health Records using both numeric and alpha orders e.g.

as part of the clinic preparation process.
when returning Health Records to the departmental storage areas

Sort and appropriately action post coming into the department.

Handle queries and complaints in a timely and sympathetic manner calling upon the advice and assistance of the MRTM/MRM as appropriate.

To undertake any other ad-hoc activities as directed by the MRTM/MRM

Personal

The post holder will be required to undertake all duties allocated in a timely and satisfactory manner acting as an integral member of their assigned team.

Adhere to the Medical Records Procedure Manual and Training Plan correcting in good time any errors discovered to the satisfaction of the MRTM/MRM.

All post holders must be involved in and adaptable to future changes in the scope and location of their role, supporting health records processes and being receptive to change as the Trust’s EPR and EDMS solutions develop and mature over time.


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