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Business Support Assistant

4 months ago

Barry, United Kingdom Vale of Glamorgan Council Full time

**About us**
An administration team providing support and assistance to teams who provide a service to the children and families within the Vale of Glamorgan.

**About the role**
Pay Details: Grade 3 SCP 4 £21,189 pa

Hours of Work / Working Pattern: 37 hours per week. Monday - Friday

Main Place of Work: Docks Office/Agile

**Description**:

- We are looking for a main receptionist to operate our switchboard. You will answer and direct callers in a kind and empathetic way. You will be organised, professional and calm when busy and under pressure.

You will able be able to provide business support to various teams within the service in line with the relevant legislation, regulations and national standards.

To work to provide quality services to all users and carers.

To work in partnership with other professionals, services users, carers and agencies, both internally and externally.

**About you**
You will need:
- Experience of working in an office environment
- Experience of maintaining computer and paper records
- Ability to type accurate records
- Experience and ability to work across teams within the department
- Excellent written & verbal communication skills
- Ability to deal with confidential and sensitive information
- Ability to prioritise and work within time constraints
- Good telephone manner
- Ability to work on own initiative
- Able to relate well to all levels of management and colleagues
- Education to GCSE standard or equivalent
- Flexible and adaptable
- Attention to detail
- Good organisational skills
- Ability to work both as part of a team and individually
- Professional approach
- Ability to work to deadlines

**Additional information**
DBS Check Required: Standard

For Further Information, contact: Colette Raymond 01446 704225

Please see attached job description / person specification for further information.

**Interview date - 08/09/2023**

Job Reference: SS00658