Customer Service Administrator

2 weeks ago


Bar Hill, United Kingdom Recruit Mint Ltd Full time

Published
- May 19, 2023
- Location
- Bar Hill, United Kingdom
- Category
- Administration
- Job Type
- Full-Time
- Job Reference
- 36795
- Salary From
- 25000
- Salary To
- 25000
- Salary Per
- Annum
- Salary Currency
- GBP
- Sector
- Commercial
- Contact Name
- Saddie Smith
- Contact Telephone
- 01733 802500

**Description**:
**Job description**:
Location: Bar Hill, Cambridge
- Job: Customer Service Administrator
- Job Type: 6 Month Contract (could be extended)
- Pay: £25,000 per annum
- 37.5hrs per week
- 0800-1645 Monday to Thursday, 0800-1230 Friday

Do you want to work for a company who believes their most important asset is their Employees? My client has a great opportunity to join them, we are looking for a Customer Service Administrator on a 6-month temporary contract. There may be potential for a full-time position.

Main Duties and Responsibilities:

- To provide sales quotes to customers, when asked;
- Process customer orders and update customers with timescales
- Update customers on open order book
- Respond to customer queries - single point contact
- Manage the customer service shared inbox
- Interface with other departments - enabling latest information from the customer to be passed onto relevant areas and vice versa
- Liaise with technical support to ensure that products and services offered meet customer requirements
- To maintain customer quotations and order database
- To assist with ‘Bill of Materials’ structuring
- Build sustainable relationships of trust through open and interactive communication
- Update and maintain the production schedules and boards
- Assist with couriers and dispatch where necessary
- Participate actively in department improvement tasks

Essential:

- At least 1 years experience in a Sales/Customer Service Administration position
- Good Communication and attention to detail

**Benefits**:

- 12:30pm finish & casual dress, every Friday
- Joining bonus of £1500 after 6 months service
- Profit sharing bonus
- Long service awards, EAP, life assurance, referral scheme
- Company events



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