Customer Service Executive
3 weeks ago
Our client based in Burgess Hill are looking out for a Customer Service Executive to join their growing team.
**Client Details**
Inbound customer service call centre based in Burgess Hill.
**Description**
**Key responsibilities for a Customer Service Executive**:
- Problem solving and problem identification
- Complaint resolution
- Liaison with multiple departments to ensure a complete understanding of the current situation, processes and required actions to ensure a timely and appropriate outcome for both client and business
- Trouble shooting for processes to ensure near misses are identified and appropriate action to amend is taken in a timely manner.
- Preparation and checking of invoices and other financial paperwork
- Chasing payment from customers using defined process, adhering to process
- Updating customers with service status as necessary throughout the post-sales process
- Provision of testing results to clients
- Report generation
- Sales administration as necessary
- Support for Finance function as necessary
- Other administrative duties as may be required for the smooth running of the company
- Contacting customers to promote additional services to upgrade packages
**Profile**
**The Successful Customer Service Executive will**:
- Customer service focused
- Fantastic phone manner
- High attention to detail
- Personable
- Numerate and literate
- Logical and thoughtful person
- Process oriented
- Competent in use of Excel and Word
- Experience in use of databases
- Respond to requests in a timely manner
- Completes all tasks assigned in a timely manner
- Able to work to consistently high standards to the standards prescribed by in-house operating procedures
**Job Offer**
What's on offer:
- On-site parking
- Salary £19-23,000
- 8 hour shift
-
Customer Services Executive
1 month ago
Burgess Hill, United Kingdom National Homebuyers Full time**High Basic Rates of Pay** National Homebuyers are seeking a motivated customer services executive to join our ever growing National Purchasing Team. The role is primarily based on the phone and you will be joining a fast paced customer services environment. We offer a friendly and flexible workplace where everyone is appreciated and hard work is...
-
Client Services Executive
6 hours ago
Burgess Hill, United Kingdom First Recruitment Services Limited Full timeClient Services Executive / Account Manager Full time permanent role - office based Mon-Fri office hours Burgess Hill. 15/20 minute walk from the nearest station and plenty of free parking on-site Salary. £25000-£27500 per annum plus very good company benefits and ad-hoc bonuses We are delighted to assisting our highly established and very highly...
-
Customer Service Advisor
1 month ago
Burgess Hill, United Kingdom Page Personnel Finance Full timeAs a Customer Service Advisor you will support the Customer Service team with an increase in demand by answering inbound calls and making outbound calls. **Client Details** Our client is based within Burgess Hill and in the Utilities industry. **Description** As a Customer Service Advisor your responsibilities will include: - Take payments over the...
-
Customer Service Advisor
1 month ago
Burgess Hill, United Kingdom Page Personnel Finance Full timeYou will be based in Burgess Hill, answering inbound calls and working administration. Delivering exceptional customer service and sales processes. **Client Details** Our client based in Burgess Hill are looking to extend their sales and customer service team and to recruite a Customer Service Advisor. **Description** **The Key Responsibilities for a...
-
Customer Service Manager
1 month ago
Burgess Hill, United Kingdom Crystal People Ltd Full timeCustomer Service Manager required to manage a Customer Service team who deal with customer queries and administer website orders within a growing business. The successful applicant will be responsible for ensuring the team deliver and maintain first class customer service through improving efficiency and ensure expected service standards are met. Setting...
-
Customer Service Administrator
1 month ago
Burgess Hill, United Kingdom Page Personnel Finance Full timeYou will be handling inbound calls while delivering good customer service and maintaining a high level of service. Building rapports with your clients. **Client Details** Our client based in Burgess Hill are looking for a customer service administrator to join their team. **Description** **The Key Responsibilities for a Customer Service Administrator...
-
Customer Service Agent
3 weeks ago
Burgess Hill, United Kingdom Clearline Recruitment Ltd Full timeAre you eager to join a fast-paced, exciting, and vibrant environment? Are you available immediately? Our client, an established, successful and continuously growing business, are looking to recruit 5 enthusiastic individuals to join their lively, upbeat team in Burgess Hill as Customer Service Agents. No extensive experience is required - just bring a...
-
Customer Service Administrator
1 month ago
Burgess Hill, United Kingdom First Recruitment Services Limited Full time**Position: Customer Service Administrator (temp to perm)**: - **Salary: £11.28 - £13.33 per hour**: - **Location: Burgess Hill, West Sussex**: - **Hours: 9am - 5pm** **First Recruitment are delighted to be partnering with one of our clients, seeking temp to perm Customer Service Administrators.** **Responsibilities / Duties**: - Answer telephone...
-
Customer Service Administrator
4 weeks ago
Burgess Hill, United Kingdom Travail Employment Group : Burgess Hill Full time**Customer Service Administrator** **£25000, Burgess Hill, 35 hours a week, 20 days + bank holidays, pension,** **The Role** Due to growth an exciting opportunity has arisen for a **Client Services Specialist / Customer Service Administrator t**o join a world leading company in the life sciences sector. Working as part of the sales and customer service...
-
Customer Service Agent
3 weeks ago
Burgess Hill, United Kingdom Clearline Recruitment Ltd Full timeAre you eager to join a fast-paced, exciting, and vibrant environment? Are you available immediately?Our client, an established, successful and continuously growing business, are looking to recruit 5 enthusiastic individuals to join their lively, upbeat team in Burgess Hill as Customer Service Agents.No extensive experience is required - just bring a passion...
-
Customer Service Administrator
4 weeks ago
Burgess Hill, United Kingdom Travail Employment Group : Burgess Hill Full time**Customer Service Administrator** £22,000 - £26,000, Monday to Friday 9am - 5pm, Burgess Hill, pension, 20 days hol + bank hol, social events **The Role** Our client, an established and growing business in the renewable energy sector, are going through a rapid expansion and hiring a few additional Customer Service Administrators to join their team....
-
Customer Service Agent
3 weeks ago
Burgess Hill, United Kingdom Clearline Recruitment Ltd Full timeAre you eager to join a fast-paced, exciting, and vibrant environment? Are you available immediately?Our client, an established, successful and continuously growing business, are looking to recruit 5 enthusiastic individuals to join their lively, upbeat team in Burgess Hill as Customer Service Agents.No extensive experience is required - just bring a passion...
-
Sales & Support Executive
3 weeks ago
Burgess Hill, United Kingdom L&T Consultancy Full timeAn exciting opportunity has arisen for a motivated Sales & Support Executive to join a global technology company.About the company:A well established international business, they provide technical solutions into various industries including automotive and rail etc.Duties & Responsibilities: * The Sales & Support Executive will be responsible for developing...
-
Sales & Support Executive
4 weeks ago
Burgess Hill, United Kingdom L&T Consultancy Full timeAn exciting opportunity has arisen for a motivated Sales & Support Executive to join a global technology company. About the company: A well established international business, they provide technical solutions into various industries including automotive and rail etc. Duties & Responsibilities: * The Sales & Support Executive will be responsible for...
-
Sales Support Executive
3 weeks ago
Burgess Hill, United Kingdom L&T Consultancy Full timeAn exciting opportunity has arisen for a motivated Sales Support Executive to join a global technology company.About the company:A well established international business, they provide technical solutions into various industries including automotive and rail etc.Duties & Responsibilities: * The Sales Support Executive will be responsible for developing...
-
Events Executive
1 month ago
Burgess Hill, United Kingdom Huntress Full timeA Multinational Healthcare Company based in Burgess Hill is seeking a Events Executive to join their team on a contract basis for 6 months. Our client based in Burgess Hill is looking to recruit an Events Coordinator. You will be responsible for the end-to-end coordination of a variety of events such as internal sales conferences, customer meetings and...
-
Business Development Executive
4 weeks ago
Burgess Hill, United Kingdom First Recruitment Services Limited Full timeBusiness Development Executive Mon-Fri - office hours Full time permanent role - office and field based. Burgess Hill **Salary**: £26000-£30000 plus commission and good company benefits Plenty of staff parking available on site. **Due to the nature of this role, owning a vehicle is essential. All travel / fuel costs are fully expensed. Travel will be...
-
Sales Support Executive
1 week ago
Burgess Hill, United Kingdom L&T Consultancy Full timeAn exciting opportunity has arisen for a motivated Sales Support Executive to join a global technology company. About the company: A well established international business, they provide technical solutions into various industries including automotive and rail etc. Duties & Responsibilities: The Sales Support Executive will be responsible for developing...
-
Sales & Support Executive
1 week ago
Burgess Hill, United Kingdom L&T Consultancy Full timeAn exciting opportunity has arisen for a motivated Sales & Support Executive to join a global technology company. About the company: A well established international business, they provide technical solutions into various industries including automotive and rail etc. Duties & Responsibilities: The Sales & Support Executive will be responsible for...
-
Customer Service Administrator
1 month ago
Burgess Hill, United Kingdom Jago Consultants Ltd Full time**Property Administrator / Co-ordinator** This role is based in Burgess Hill Own transport is required due to location **Salary - £18,000-£20,000** **Hours: Monday to Friday, 8:30 - 5:00** Reports to the Delivery Manager The Property Coordinator will manage the day to day account for our clients in line with the After Build process and Client Service...