Junior Technical Product Owner

3 months ago

Glasgow, United Kingdom Motorola Solutions Full time

**Company Overview**:
At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class.

As a global leader in public safety and enterprise security, we create and connect the technologies that help to keep people safe where they live, learn, work and play. Our integrated technology ecosystem unifies critical communications, video security and access control, and command center software, enabling collaboration in more powerful ways.

At Motorola Solutions, we’re ushering in a new era in public safety and security. Bring your passion, potential and talents to a career that matters.

Our UK Deployment team provides mission critical software to UK emergency service agencies, with our primary focus being the Pronto Digital Policing app and the CommandCentral Control Room Solution.

CommmandCentral Control Room Solution (CRS) provides an integrated voice, data and multimedia communications hub that harnesses the power of the cloud to simplify control room IT management. Used by both Police and Fire agencies, CommmandCentral CRS is fast becoming the premier control room solution in the UK market, and beyond.

Based in the West End of Glasgow, we currently have around 100 employees. Our team started as Kelvin Connect in 2002, a spin-out company from the University of Glasgow. Now, as part of Motorola Solutions, we continue to expand with future opportunities in the UK and beyond.

We have a relaxed but hard working environment where jeans and t-shirts are the norm and good ideas and debate are encouraged. You’ll work as part of an agile team, taking part in sprint planning sessions, daily scrums and sprint reviews and retrospectives. You’ll have the opportunity to join us at social events like go-karting, clay pigeon shooting or come along for a drink with us after work on a Friday.
**The role of the Technical Product Owner is to oversee all aspects of the delivery of Motorola Solutions software solutions to one or more customers. The Technical Product Owner will be the primary point of contact with the customer in relation to all delivery and technical issues, and manage any backup resources required in support of these activities.

Additionally, they have an exhaustive understanding of the company’s technology. This allows them to guide the product strategy and communicate it to the development team. It’s safe to say that Technical Product Owners hold together the technical and business sides of an organisation.

Typical activities involved in the delivery of a Motorola Solutions software solution for which the Technical Product Owner is responsible include:

- Capturing and documenting customer requirements, including business process analysis, technical analysis, etc.
- Producing a solution specification / design and agreeing this with the customer
- Producing a project plan and agreeing this with the customer
- Managing the development and testing of the solution in alignment with the agreed project plan
- Deployment and customer sign-off of the solution

The Technical Product Owner will be responsible for the operational leadership and coordination of a Motorola Solution agile Delivery Team appointed to assist the Technical Product Owner in delivery of solutions. The Technical Product Owner’s team will include developers and quality assurance engineers. The Technical Product Owner will report to a Programme Manager.

Key Responsibilities and Accountabilities:

- Accountable for the development and delivery of the project delivery plan to a strategic customer or number of customers
- Accountable for the analysis of existing and re-engineering of a customer's business processes
- Accountable for the development of the business process benefits being achieved by a customer
- Responsible for implementation of UAT/SAT in accordance with the test plan.
- Responsible for management of the training and deployment plan.
- Responsible for the management of the support plan.
- Responsible for the in-life technical customer relationship plan.
- Develop and maintain the project plan in accordance with customer requirements
- Develop and maintain the documentation relating to the business process re-engineering
- Coordinate the planning of the design and installation of the appropriate technical architecture for a solution
- Manage the customer testing phases of a project deployment, including SAT and UAT
- Manage the support of the solution once in-life
- Manage the issues raised by a customer in relation to a deployed solution
- Develop and maintain the documentation relating to business benefits realisation
- Manage any third party supplier involvement in project delivery
- Develop and maintain all project related documentation
- Identify any new opportunities relating to potential sales opportunities

**Basic Requirements**:
**Technical Experti

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