Account Administrator

3 weeks ago


Bristol, United Kingdom Cox Automotive Full time

The Service Delivery team is a core part of the Auction business, made up of Payments and Vendor support, both functions are responsible for delivering excellent customer service at all times to both buyers and vendors, and ensuring all processes are completed to a high level within the required timeframe/SLA. Ensuring sales are delivered successfully and customer service levels are of high quality

**Scope of Role**:
To oversee a portfolio of key branch accounts, to provide a point of initial contact and administration support to the accounts as well as the business/branch. Responsible for ensuring that all administration is completed in a timely and accurate manner for the accounts, in line with business and customer requirements and SLA’s to ensure customer experience is enhanced and maintained.

**Objectives for Role**:

- To be the first point of contact for a portfolio of key customers ensuring that the administration processes on each of the accounts is completed to a high standard and is within SLAs
- Contact with key customers on sale days (including presence on the rostrum if relevant), in order to enhance the customer experience
- Providing internal expertise on the portfolio of accounts, such as contribution to information for Marketing campaigns as appropriate
- Liaison with the relevant Account Managers / Account Directors for each account, to give feedback on administrative processes and ongoing customer experience, so that AMs and ADs have useful information for customer review meetings
- Help and support with the provisional bid process where needed, ensuring that provisional are logged pre-sale and that they are pursued post sale
- Ensure all post-sale paperwork is completed to customer requirements and in a timely manner, making certain that any queries are resolved and giving feedback to the customers
- Responsible for ensuring that all documents and AIMS are correct and updated to assist with the smooth running of the auction and accounts
- Supporting Auctioneers during sale days e.g. Simulcast
- Be the point of contact for our customers and develop and maintain excellent relationships with our vendors

**Skills, Knowledge and Expertise**:

- Experience of working within rigid regulations and procedures
- Experience within a customer facing role with the ability to resolve customer queries and complaints to a mutual satisfaction
- Excellent customer service skills.
- Strong administration skills
- A keen eye for detail and accurate data entry skills
- Excellent interpersonal and communication skills both verbal and written.
- Able to use your initiative and be flexible, reacting to change quickly and effectively
- Able to work as part of a team to ensure successful delivery of a sale
- Strong time management and organisational skills with the ability to work under pressure to tight deadlines, prioritising workload

**STRICTLY NO AGENCIES PLEASE**

We work with a carefully selected set of recruitment agencies and we're not looking to add to our PSL.

We do not accept unsolicited agency CV's sent to the recruitment team or directly to the hiring manager. We will not be responsible for any fees related to unsolicited CV's.

INDAR

Cox Automotive is the world’s largest automotive service organisation. We
provide dependable solutions that improve performance and profitability
throughout the vehicle lifecycle to manufacturers, fleets, and retailers.
Our businesses are organised around our customers’ core needs across vehicle
solutions, mobility, remarketing, funding, and retail.



  • Bristol, United Kingdom Quinton Davies Full time

    Accounts Payable Administrator Quinton Davies are currently looking for an Accounts Payable Administrator. The role is working for a large national client based here in Bristol, this well-established business has an immediate requirement for a 3yr+ experienced Accounts Administrator. This is a full-time working week Monday to Friday, working on site. You...


  • Bristol, United Kingdom Niyaa People Ltd Full time

    We are currently working with an established retrofit housing contractor based in Bristol, They are looking to add an experienced Accounts Payable Administrator to join their rapidly expanding team. If you are an experienced Finance Administrator or Accounts Assistant this role may be for you. Accounts Payable Administrator Hourly Rate: £14.5 Paid Weekly...


  • Bristol, United Kingdom Niyaa People Ltd Full time

    We are currently working with an established retrofit housing contractor based in Bristol, They are looking to add an experienced Accounts Payable Administrator to join their rapidly expanding team. With this role there is a benefit of no weekend work. If you are an experienced Finance Administrator or Accounts Assistant this role may be for you. Accounts...


  • Bristol, United Kingdom Your Local Lets Ltd Full time

    **About us** Your Local Lets Ltd is a small property management company based in Bristol that specialises in shared accommodation for young professionals. Your Local Lets are looking for a reliable, experienced accounts administrator. Your Local Lets is a property management company that specialises in shared accommodation throughout North Bristol. We...


  • Bristol, United Kingdom Next Level Training Full time

    We are looking for a **level 3 Business Administration Apprentice** at an Accountancy Firm. Your responsibilities would include meeting and greeting clients, data entry, monitoring client deadlines and general administration. **What will the apprentice be doing?** - Preparing, organising and storing information in paper and digital form. - Greeting...


  • Bristol, United Kingdom Workman LLP Full time

    ABOUT THE ROLEAn Accounts Administrator who is responsible for the accounting processes of diverse property portfolio’s consisting of commercial, industrial & retail properties.WHAT MATTERS MOST IN THIS ROLEBuilding and maintaining close professional relationships with colleagues both within the accounting teams and the wider business is paramount to your...


  • Bristol, United Kingdom Workman LLP Full time

    ABOUT THE ROLE An Accounts Payable Administrator who is responsible for the daily processing of supplier invoices, for a diverse property portfolio's consisting of commercial, industrial & retail properties. The role will require regular and direct communication with the accounts team as well as email & phone correspondence with our property managers...


  • Bristol, United Kingdom Workman LLP Full time

    ABOUT THE ROLEAn Accounts Payable Administrator who is responsible for the daily processing of supplier invoices, for a diverse property portfolio’s consisting of commercial, industrial & retail properties.The role will require regular and direct communication with the accounts team as well as email & phone correspondence with our property managers and...


  • Bristol, United Kingdom Reed Accountancy Full time

    A fantastic opportunity to join a business in Chipping Sodbury, that cares for and supports its employees to achieve a great work/life balance as an Accounts Payable Administrator is available. Do you have experience with Purchase Ledger, with a keen eye for detail, excellent customer service, and communication skills? This is a full-time, hybrid role,...


  • Bristol, United Kingdom Biffa Ltd Full time

    Changing the way people think about waste. At Biffa, we love working with waste. Whether we're turning it into sustainable power, finding new ways to recycle it or simply keeping it off the streets, we believe every day is an opportunity to improve the lives of millions. It's a view that's sharedby our 10,000+ people around the country, who trust us to...

  • Admin/Accounts

    1 day ago


    Bristol, United Kingdom Auto Skills UK Full time

    BODYSHOP ACCOUNTS / ADMIN Basic Salary - £23,000 Working Hours - Monday - Friday (42.5 hour week) 7 AM - 4:30PM  or 7:30AM - 5:00PM   Location - Royal Portbury Dock, Bristol New vacancy for a Account/Admin professional to join a busy accident repair centre. Reporting to the Accounts Administrator Leader, the main purpose of the job is to deal with...

  • Admin/Accounts

    20 hours ago


    Bristol, United Kingdom Auto Skills UK Full time

    BODYSHOP ACCOUNTS / ADMIN Basic Salary - £23,000 Working Hours - Monday - Friday (42.5 hour week) 7 AM - 4:30PM  or 7:30AM - 5:00PM   Location - Royal Portbury Dock, Bristol New vacancy for a Account/Admin professional to join a busy accident repair centre. Reporting to the Accounts Administrator Leader, the main purpose of the job is to deal with...

  • Admin/Accounts

    14 hours ago


    Bristol, United Kingdom Auto Skills UK Full time

    BODYSHOP ACCOUNTS / ADMIN Basic Salary - £23,000 Working Hours - Monday - Friday (42.5 hour week) 7 AM - 4:30PM  or 7:30AM - 5:00PM   Location - Royal Portbury Dock, Bristol New vacancy for a Account/Admin professional to join a busy accident repair centre. Reporting to the Accounts Administrator Leader, the main purpose of the job is to deal with...

  • Administrator

    4 weeks ago


    Bristol, United Kingdom OCR Solutions Full time

    **Administrator - Bristol** Are you an experienced administrator, with an eye for detail? Then keep reading because we’ve got the ideal role for those with advanced MS Excel Skills and Process Management ability to join our Client Services family in Bristol 2-3 days a week, with Home-based flexibility the remaining days. What’s the role purpose? As a...

  • Accounts Assistant

    4 weeks ago


    Bristol, United Kingdom Three People Full time

    As Accounts Assistant you will be responsible for the following as well as general administration tasks: - completion of monthly bank reconciliations / identifying any queries - identifying client VAT return deadlines / assisting in preparation & review of quarterly returns - preparation of limited company / sole trader / partnership accounts - identifying...


  • Bristol, United Kingdom Roman Glass Limited Full time

    **Job Types**: Part-time, Permanent **Benefits**: - On-site parking Schedule: - Day shift - Monday to Friday **Experience**: - Accounting: 1 year (preferred) **Language**: - English (required) Work authorisation: - United Kingdom (required) Work Location: In person Reference ID: Kingswood


  • Bristol, United Kingdom Proactive Solutions Group Ltd Full time

    Customer Service Administrator Customer Service Administrator / Account Manager / Operations Administrator. A flooring firm in Avonmouth needs an Account Manager to join the team. The Account Manager is an administrative position supporting the Operations Manager in planning and organisinghouse build contracts, overseeing health and safety needs, supporting...

  • Accounts Assistant

    4 weeks ago


    Bristol, United Kingdom Brunel Insurance Brokers Full time

    **JOB DESCRIPTION** **ACCOUNTS ADMINISTRATOR** **MAIN PURPOSE OF YOUR JOB** - To provide accounts duties and support to the Head of Group Finance **REPORTING TO** - Head of Group Finance **DIRECT REPORTS - **No supervisory activities ** - **Provide accounts duties/ support and to ensure that those duties are met. To act in an organised and timely...


  • Bristol, United Kingdom University of Bristol Full time

    Lecturer in Accounting The role The University of Bristol Business School invites applications for the position of Lecturer (Assistant Professor) in Accounting. This is a permanent position, subject to review (tenure track). The post-holder will join the Accounting Group and will contribute to the disciplinary and inter-disciplinary accounting research...

  • Accounts Assistant

    4 weeks ago


    Bristol, United Kingdom Adecco UK Full time

    **Accounts Assistant - Bristol City Centre!** **Pay Rate: £12phr** **Hours: 9AM-5PM Monday-Friday** **Immediate Start** **Temporary** Adecco are currently recruiting for an Accounts Assistant on behalf of our client based in Central Bristol. Our client are looking for a temporary accounts assistant to support the accounts team. This is a great...