Sales/accounts Administrator

4 months ago

Bristol, United Kingdom 4 Concrete Ltd Full time

We are seeking to appoint a full-time Sales/accounts Administrator located in our Keynsham office, Bristol. The role will support the company by assisting with order processing and post-sales customer service.

The appointed person will take responsibility for ensuring customer satisfaction through raising efficiencies, whilst working closely with the management team to increase customer experience and sales growth.

The role is varied, and requires a forward-thinking individual, to deliver multiple tasks, with a willingness to learn and take ownership of the daily requirements.

This is a great opportunity to join and growing and ambitious concrete manufacturer and supply company. We are at the heart of construction, building progress and transforming the industry to deliver a more sustainable future. Join today and help us on our quest.

With 20 days annual leave, plus bank holidays

In addition, you’ll be enrolled into a company pension scheme.

**Who are we looking for**
- Customer experience, with a good telephone manner handling internal and external calls.
- The creation of quotes and orders, in a timely manner.
- General sales administration - creating purchase orders, booking out contracts and creating invoices.
- Confirmation of driver time sheets.
- You will effectively communicate with Credit Services and assist in managing accounts, including the agreement of customer credit limits and collection of cash in line with group targets.
- Using industry systems to delegate daily deliveries, (training will be provided).
- You will ensure the Customer Records System is fully up to date with customer contact information and project tracking.
- Updating accounts system.
- Communicating with customers managing payment, and orders.
- Outbound customer contact, ensuring regular communication with and courtesy calls.
- Adhering to company policies and procedures.
- You will review dormant and prospect accounts and action accordingly.
- Maintaining good working relationship with other members of staff

**What do we need, someone with**
- Strong organisational skills.
- Thrive on developing best practices for better efficiencies for the team.
- Motivation, enthusiasm, self-discipline and focus
- Contribute and work within a team environment
- You will develop and maintain a business plan for designated accounts and ensure key actions are communicated to and implemented by the relevant parts of the business and sales team structure
- Manage time and prioritise tasks
- Knowledge of sage accounts (not essential)
- Strong written and verbal communication

We are committed to building a diverse environment and are proud to be an equal opportunity employer. You will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.

We already have a strong hold in the South West market and it’s key to us that you are equally as proud of the what you can offer helping to raise the profile of 4Concrete.

Join 4Concrete and help us grow.

**Salary**: £25,000.00-£30,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Schedule:

- Monday to Friday

**Experience**:

- Sales administration: 1 year (preferred)
- administration: 1 year (preferred)

Work Location: In person

Reference ID: ADMIN001

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